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Our Guarantee
TWO-YEAR Warranty:
Your OXO Brew appliance is guaranteed by OXO for two years
from the date of purchase in the case of any manufacturing defects in
materials or workmanship. This OXO warranty is only offered on OXO
Brew appliances sold new and utilized in the US and Canada.
The OXO warranty covers all costs related to restoring the proven
defective product through the repair or replacement of any
defective part and necessary labor so that it conforms to its original
specifications. A replacement product may be provided instead of
repairing a defective product. OXO’s exclusive obligation under this
warranty is limited to such repair or replacement.
A receipt indicating the purchase date is required for any
claims, so please keep it in a safe place.
We recommend that you register your product on our website,
www.oxo.com/productregistration. Although greatly
appreciated, the product registration is not required to activate any
warranty and product registration does not eliminate the need for the
original proof of purchase.
The warranty does not cover damages resulting from misuse or abuse
of the product and/or uses inconsistent with this Instruction Manual,
attempts at repair, theft, use with unauthorized attachments or failure
to follow the instructions provided with the product.
The warranty becomes void if attempts at repair are made by non-
authorized third parties and/or if spare parts, other than those
provided by OXO, are used. You may also arrange for service after
the warranty expires at an added cost.
For questions, returns, repairs or warranty claims within the U.S.,
please visit www.oxo.com or contact OXO Customer Service at
(800) 545-4411. We will be glad to assist you.
For customer service, claims, or questions on sales in Canada, OXO
Customer Service will gladly put you in touch with the appropriate
individuals.
This warranty gives you specific legal rights, and you may have other
legal rights which vary from state to state, country to country, or
province to province. The customer may assert any such rights at their
sole discretion.
CONTACT INFO:
If you have any trouble with the product during the warranty period, do not attempt to return it to a retail store.
Instead, please visit us online at www.oxo.com or contact us here:
OXO U.S. Customer Service
Hours: Monday–Friday, 8:00am – 5:00pm (ET)
Phone: (800) 545-4411
Mail: OXO International, Inc.
1331 S Seventh St., Building 1,
Chambersburg, PA 17201-9912
Outside the U.S.
Please contact your local distributor or email info@oxo.com
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