8
Caution: Always unplug the back pack before attempting to solve a problem or when servicing.
Troubleshooting
PROBLEM: CAUSE: SOLUTION:
Backpack not working Power cord not rmly plugged
into power point, short lead,
or machine.
Check all plugs and sockets are rmly
plugged in.
Backpack shuts off due to high
motor temperature.
Turn main switch off and unplug
the backpack. Conduct safety and
maintenance checks found in the
Product and Training Manual or as
per labelling on the machine. After 30
minutes (60 minutes for wispa) the
backpack should be ready for use.
If not contact the number below
for your nearest Authorised Pacvac
Service and Warranty Agent.
Circuit breaker or RCD has
tripped.
Check the machine is in good working
order. If OK, reset circuit breaker or
RCD. If circuit breaker or RCD trips
again contact your nearest Authorised
Pacvac Service and Warranty Agent.
Backpack has no/poor
suction
Hypercone dust bag full. Remove, empty and clean Hypercone
dust bag.
Hypercone dust bag not
installed correctly.
Remove and empty Hypercone dust
bag making sure the rubber edging is
correctly tted around the canister.
Hose not installed correctly. Reconnect hose and ensure correctly
sealed.
Blockages. Remove hose, wand and oor tools;
remove any blockages.
Filters blocked. Clean Hypercone HEPA lter and
external motor lter.
Service Requirements
Our products are designed and built to be functional and durable. For information on use and maintenance
please read the Product & Training Manual thoroughly.
Should you require servicing contact your nearest Authorised Pacvac Service and Warranty Agent.
www.pacvac.com
+61 8 9479 1444
support@pacvac.com
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