Wireless Problems
207
Wireless Problems
The signal strength is weak.
You can monitor the transmission signal strength using the
Signal Strength bar graph and text message on the Wireless
Preferences screen. See “Monitoring the transmission signal”
in Chapter 4 for more information. Monitor the signal strength
while you try the following solutions:
■ Move away from your original location, five to ten feet in
any direction.
■ If you’re indoors, stand near a window, or move outdoors.
■ Open metal blinds on windows.
■ If you’re in an underground parking lot or other space
below street level, move to a location above ground.
■ If you’re in a crowd, move to a less crowded area.
■ If you’re in a vehicle, keep your handheld level with the
windshield. The metal frame of the vehicle shields radio
signals. Mountains and buildings may also block signals.
If you’re outdoors, move away from overhead electrical wires.
Move from under trees.
I can’t access the network.
■ Check the battery icon to verify the battery is charged. See
“Step 2: Charge your Handheld” in Chapter 1.
■ Make sure the radio is on and within range by verifying the
indicator light is flashing green. See “Using the indicator
light” in Chapter 4.
■ Verify that the signal strength indicator on the radio panel
shows a strong signal. See “Monitoring the transmission
signal” in Chapter 4.
■ The network may be down. Try again later.
I can’t access a web clipping
application.
■ Make sure the radio is on and within range by verifying the
indicator light is flashing green. See “Using the indicator
light” in Chapter 4.
■ Try to access the MyPalm by pressing the Wireless button.
– If you can access the MyPalm application, network
service is available. It may be that the web clipping
server currently is not accessible. Try again later.
– If you cannot access the MyPalm application, network
service may be down. Try again later.
■ For questions and support for third-party web clipping
applications, please contact the software developer directly.
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