298 Section 7A: Help
Palm Desktop software, make sure the correct device name is selected in the User list
on the toolbar of Palm Desktop software.
3. Open HotSync manager on your computer, and make sure the necessary conduits are
set to Synchronize the files.
4. (Windows only) Uninstall Palm Desktop software. Click Start, select Settings, select
Control Panel, select Add or Remove Programs, select Palm Desktop software, and
then click Change/Remove.
5. Reboot your computer.
6. Reinstall Palm Desktop software from the Palm Software Installation CD that came
with your device.
7. If you’re using Microsoft Outlook, consider the following:
䡲 With the included software, you can synchronize your Treo device with the
Contacts, Calendar, Tasks, and Notes folders on your computer. If you want to
synchronize your information with a global Exchange Address Book, you must
copy the addresses to your local Contacts list in Outlook (right-click the addresses,
and then select Add to Personal Address Book).
䡲 Outlook subfolders and public folders are not accessible with the included
software. You may want to use a third-party solution instead.
䡲 If you’re trying to synchronize offline, be sure to set your Outlook Calendar,
Contacts, Notes, and Tasks to be available offline.
Note:
Palm Desktop software for Mac computers does not provide an
automated uninstall option. For information on uninstalling
Palm Desktop software on a Mac, go to
www.palm.com/treo755psprint-support or contact Palm Technical
Support for Mac computers.
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