310 Section 7A: Help
䡲 Data coverage is available in your location.
䡲 There are no data service outages in your location.
I Can’t Access a Web Page
First, make sure you have Internet access: Open the Web browser to see if you can view a
Web page you’ve successfully viewed before. To ensure that you’re viewing the page
directly from the Internet, press Menu , select Go, and then select Refresh.
If you can view the page after you refresh it but you still can’t access the page you were
originally trying to view, the page may contain elements that are not supported by the Web
browser. These include Flash, Shockwave, VBScript, WMLScript, and other plug-ins.
Some Web sites use a redirector to their true home page. If the Web browser on your device
can’t follow the redirect, try using a desktop browser to see the landing page of the
redirector, and then enter that address in the Web browser on your device.
It Takes a Long Time for a Web Page to Load
If it is taking longer than usual to load Web pages, you may have traveled from a
high-speed Sprint Power Vision service area to a Sprint Vision service area. Although Sprint
Vision data service is considered a high-speed data service, it can seem slow if you are used
to Sprint Power Vision speed.
1. Press Phone and look for the Sprint Vision icon or Sprint Power Vision or
icon in the title bar of the Main view.
2. If you see the Sprint Power Vision or icon, there may be a problem with the Web
site you are trying to access. Try opening a different Web page to see if the problem
persists.
3. If you see the Sprint Vision icon, you may be experiencing the difference in
performance between the two types of data networks.
To Next Page
Loading...
