Operating problems
235
Operating problems
Problem Solution
I don’t see anything on my
handheld’s screen.
Try each of these in turn:
■ Press an application button to ensure that your handheld is
turned on.
■ Tap the Brightness icon in the upper-right corner of the
Graffiti
®
2 writing area. If the Brightness dialog box
appears, adjust the brightness by pressing and holding Up
on the 5-way navigator for a few seconds. If this doesn’t
work, press and hold Down on the navigator for a few
seconds.
■ If your handheld was exposed to cold, make sure it is at
room temperature.
■ Charge your handheld.
■ Perform a soft reset. If your handheld still doesn’t turn on,
perform a hard reset. See “Resetting your handheld” in
Appendix A.
IMPORTANT
With a hard reset, all records and entries stored
in your handheld are erased. Never perform a hard reset
unless a soft reset does not solve your problem. You can
restore any data previously synchronized with your computer
during the next HotSync operation.
I get a warning message
telling me my handheld
memory is full.
Try each of these in turn:
■ Purge records from Date Book and To Do List. This deletes
To Do List items and past Date Book events from the
memory of your handheld. See “Purging records” in
Chapter 4. You must perform a HotSync operation to
recover the memory.
■ Delete unused memos and records. If necessary, you can
save these records. See “Deleting records” in Chapter 4.
You must perform a HotSync operation to recover the
memory.
■ If you have installed additional applications on your
handheld, remove them to recover memory.
See “Removing applications” in Chapter 4.
To Next Page
Loading...
