Appendix B Frequently Asked Questions
236
Tapping and writing problems
My handheld keeps turning
itself off.
Your handheld is designed to turn itself off after a period of
inactivity. This period can be set at 30 seconds or at one, two,
or three minutes. Check the Auto-off after setting on the Power
Preferences screen. See “Power Preferences” in Chapter 16.
My handheld is not making
any sounds.
Check the System, Alarm, and Game Sound settings.
See “Sounds & Alerts Preferences” in Chapter 16.
My handheld has frozen.
■ If a network connection was improperly terminated, your
handheld may appear to be frozen for up to 30 seconds. If
it is still frozen after 30 seconds, perform a soft reset.
See “Resetting your handheld” in Appendix A.
■ If the camera is open, you cannot use any of the other
applications or features on your handheld. So it may
appear that your handheld has frozen. Close the camera to
resume using your handheld’s other applications and
features.
Problem Solution
When I tap the buttons or
screen icons, my handheld
activates the wrong feature.
Calibrate the screen.
See “Digitizer Preferences” in Chapter 16
.
When I tap the Menu icon ,
nothing happens.
Not all applications or screens have menus. Try changing to a
different application.
I can’t get my handheld to
recognize my handwriting.
Try each of these in turn:
■ For your handheld to recognize handwriting input with the
stylus, you need to use Graffiti 2 writing. See “Using
Graffiti 2 writing to enter data” in Chapter 3.
■ Make the Graffiti 2 character strokes in the Graffiti 2 writing
area, not on the display part of the screen. If you want to
write on the display part of the screen you must turn on and
activate Writing Area Preferences. See “Full-screen writing
area” in Chapter 3.
■ Write Graffiti 2 strokes for lowercase letters in the left side,
strokes for capital letters in the middle, and strokes for
numbers in the right side of the Graffiti 2 writing area.
■ Make sure that Graffiti 2 is not in shift mode. See “Symbols
and other special characters” in Chapter 3.
■ See “Graffiti 2 tips” in Chapter 3 for tips on increasing your
accuracy when you write Graffiti 2 characters.
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