Troubleshooting
23
IPv6 Troubleshooting
Problem Cause and Remedy
The camera
cannot be
accessed when
using an IPv6
address.
• The IPv6 address is not set on the camera.
→ Check if the IP address and default gateway are displayed
in the network (IPv6) column of the status page (see page
161 of the Operating Instructions on the CD-ROM). If
neither or only one is displayed, it is possible that the
connection is incorrect or that the IPv6 router is not set
properly. Set them correctly.
• IPv6 has not been set up on your PC.
→ IPv6 is not set up in Windows XP when purchased.
Change the settings to enable it. (See page 21 of the
Operating Instructions on the CD-ROM)
• Router filtering is enabled.
→ Permit camera access from the WAN side in router
settings.
• Your network or ISP may not support IPv6 at this time.
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