Troubleshooting
16
Operation Bar Troubleshooting
Problem Cause and Remedy
The pan/tilt,
zoom, focus, click
to center and
preset features
do not work.
• Your PC is not connected to the camera.
→ Click [Refresh] on the web browser. Confirm that the image
refreshes, and you can operate the pan/tilt/zoom/focus
functions.
• The camera is not turned on.
→ Turn the camera on.
• Multiple users are operating the camera simultaneously.
→ Wait for a moment, and access the camera again.
• The pan/tilt/zoom/focus function reaches the end of its range.
→ Confirm that the end display is displayed on the operation
bar.
• The pan/tilt range is restricted.
→ Adjust the pan/tilt range settings (see page 29 of the
Operating Instructions on the CD-ROM).
• The Automatic Focus Range is set incorrectly for the type of
image you are viewing.
→ Confirm the Automatic Focus Range setting (see page 86
of the Operating Instructions on the CD-ROM). When
viewing images within 1 m of the camera, set to "Macro".
When viewing images further than 1 m from the camera,
set to "Normal".
Some buttons of
the operation bar
are not displayed.
• The feature is not permitted on the General User page.
→ Set [Permit access from guest users] (see page 99 of the
Operating Instructions on the CD-ROM), or log in to the
camera as an administrator.
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