Panasonic DVD-A7

i
I Troubleshootingguide
Before requesting service for this unit, check the chart below for a possible cause Of the problem you are experiencing. Some simple checks or
a minor adjustment on your part may eliminate the problem and restore proper operation.
If you are in doubt about some of the check points, or it the remedies indicated in the chart do not solve the problem, refer to the directory of
Authorized Service Centers (enclosed with this unit) to locate a convenient service center, or consult your dealer for instructions.
For detailed instructions, contact an authorized servicenter In the U.S.A. and Panasonic Canada Inc. Customer Care Centre in Canada.
In the U.S.A., cat 1-800-211-7262, e-mail consumerproducts@panasonic.com, or visit www.panasonic.com
In Canada, call 1-800-561-5505 or visit www.panasonic.ca
Symptom Remedy Page
Unit turns off automatically. • The unit switches to standby after it has been stopped for about thirty minutes to -
conserve power. Press [POWER] again.
Play fails to start or stops soon • Condensation may have formed inside the player, Wait for one hour for it to clear.
after starting. • This unit cannot playdiscsother than those specified
NO video or size of picture is • Check the settingson the television . 8-10
unusual. • If "PAL Disc Audio Only" is on the unit's display, then you have loaded a PAL system 2
DVO-Audio and onlythe audio portionof the disc can be played.
No audio or unusual audio. • if you are playing DVD-Audio withmultiple channels and "D MIX" does not light on the 34
unit's display, the unit cannot play the audio correctly unless you have connected the
speakers specifiedby the software.
• Turn V.S.S, offor select the appropriate V.S.S. mode. 16
• "Error Track" on the unit's display indicates that the track playing has been recorded
with a nonstandardsystem.
• Due to the specifications on some types of televisions, both video and audio may be
cut offwhen you turn the AUDIO ONLY feature on.
The unit does not respS'nd when • Some discs prohibitcertain operations.
buttons are pressed. • If there is no response at a{I, the unit may have been affected by lightningor static
electricity.Try turningthe unitoffand on again.
Messages do not appear on the • Go to the initialsettings menu and turn the On-Screen Messages on. 30
television.
GUI icons are cut off at the top of • Go to the initial settings menu and change the position of the GUI icons. 30
the screen.
The unit's display Is dim. • Go to the initial settings menu and change the display settings. 30
The picture Is disrupted during • Some disruption will occur, This is not a malfunction.
fast forward and reverse, and
briefly when AUDIO ONLY is
canceled.
There is noise from the tuner or • Use the unitfurther away from the tuner or TV.
disturbance on the TV screen. * If the tuner or TV's antenna is an indoortype, use an outdoor one.
The remote control does not • Check the batteries are insertedcorrectly. 7
work. • Aim the remote controlat the main unit and remove obstacles between them.
• If the remote control doesn't operate the television, try changing the code. This remote 44
controlcannot operate some televisions.
Play does not start after selecting • Some titlescannotbe played if you have set a ratings level. _ 28
a title.
Subtitles not shown. • Subtitles appear onlyif they are recorded on the DVD. 18
• Turn the subtitleson.
The soundtrack or subtitle • Languages can onlybe selected if they are recorded on the DVD. 26
language cannot bechanged, eSome DVDs require you to change the languages through menus. Read the
instructionsthatcame withthe DVD.
Angles cannot be changed. • There may be parts of multi-angle DVDs where different angles are not recorded."IlL., 18
ILghtsup on the unit's display to indicate this feature is available. An indication may
also appear on the television.
Languages you selected in the • The selected Languages are not recorded on the DVD.
initial settings menu are not used
for the soundtrack and subtitles.
=You have forgotten your ratings • Reset the unit to itsoriginal factory settings.
password. Do the following to restore the unit to the condition it was in at the time of shipment.
This clears the ratingssettings.
Press [ _1</ .4<1], [II ], and [ • ] (OPEN/CLOSE) on the main unit at the same time for
about 3 seconds until the message "Initialized" disappears from the television screen.
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