To Next PageTo Next PageWhat to do if error message appears when the USB cable is disconnected from my Panasonic Camcorder?
To safely disconnect the USB cable, locate the icon in the task tray on your PC, select it, and then choose the model number of your camcorder to disconnect the USB cable.
Why my Panasonic Camcorder cannot be turned on or the battery runs down quickly?
If your Panasonic Camcorder cannot be turned on, does not stay on long enough, or the battery runs down quickly, try charging the battery again to ensure it is sufficiently charged. Keep in mind that in cold environments, the battery usage time may decrease. Batteries also have a limited lifespan. If the operating time remains too short even after a full charge, the battery is likely worn out and needs replacement.
How to fix a Panasonic Camcorder that won't turn on or has short battery life?
If your Panasonic Camcorder won't turn on, doesn't stay on long, or the battery drains quickly, ensure the battery is fully charged. In cold environments, battery life decreases. Batteries have a limited lifespan; if it still drains quickly after a full charge, it likely needs replacing.
What to do if my Panasonic HC-VXF990 Camcorder turns off automatically?
If the camcorder turns off when you turn off the TV using the TV remote, the VIERA Link feature is likely enabled. If you are not using VIERA Link, disable it in the settings by setting [VIERA Link] to [OFF].
What to do if my Panasonic Camcorder displays “ERROR OCCURRED. PLEASE TURN UNIT OFF, THEN TURN ON AGAIN.”?
If the message “ERROR OCCURRED. PLEASE TURN UNIT OFF, THEN TURN ON AGAIN.” is displayed on your Panasonic Camcorder, it means the unit has automatically detected an error. Try restarting the unit by turning it off and on again. If the unit is not turned off and on, it will turn off in about 1 minute. If the error message repeatedly appears even after restarting, it indicates a need for repair. Detach the power connected, and consult the dealer who you purchased this unit from. Do not attempt to repair the unit by yourself.
What to do if my Panasonic HC-VXF990 is on but not working?
If your Panasonic Camcorder is on but not responding, or not operating correctly, try removing the battery or AC adapter, waiting about a minute, and then reconnecting it. Wait another minute before turning the unit back on. Note: Doing this while the media is being accessed may damage the data. If the problem persists, disconnect the power and consult the dealer from whom you purchased the unit.
Why does the color or brightness change, or horizontal bars appear in the image on my Panasonic HC-VXF990 Camcorder?
Color or brightness changes, or horizontal bars in the image of your Panasonic Camcorder, may occur when recording under fluorescent, mercury, or sodium light. This is not a malfunction. In Motion Picture Recording Mode, record in Intelligent Auto Mode/Intelligent Auto Plus Mode or adjust the shutter speed: when [REC FORMAT] is set to [24p]: Set to 1/50 seconds (50 Hz) or 1/60 seconds (60 Hz). Otherwise, set to 1/100 seconds (50 Hz) or 1/125 seconds (60 Hz). This issue does not affect Still Picture Recording Mode. Setting the shutter speed to 1/100 seconds may reduce the problem in FULL HD Slow Motion Mode and Slow & Quick Video Mode (on WXF990 series/VXF990).
What to do if I cannot operate my Panasonic Camcorder from smartphone using [Remote Ctrl]?
Install the smartphone app “Image App” on your smartphone.
How to fix remaining battery indication if it is not displayed properly on my Panasonic HC-VXF990 Camcorder?
The battery capacity indication is only an estimate. If it's incorrect, fully charge the battery, allow it to discharge completely, and then charge it fully again.
What to do if my Panasonic Camcorder cannot be operated though it is turned on?
Remove the battery or AC adapter, wait about a minute, and then reconnect it. After another minute, turn the camcorder on again.
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