See below before calling for service, as most problems can easily be remedied by following these simple solutions:
Problem Solution
Oven will not turn on.
The oven is not plugged in securely or needs to be reset; remove plug from
outlet, wait ten seconds and re-insert.
Main circuit breaker or main fuse is tripped or blown. Reset main circuit breaker or
replace main fuse.
There is a problem with the outlet; plug another appliance into the outlet to
check if it is working.
Oven will not start cooking.
The door is not closed completely. Close the oven door securely.
Dial was not pressed after programming; Press the Dial.
Another program is already entered into the oven; tap Stop/Cancel to cancel the
previous program and enter new program.
The program is not correct; program again according to the Owner’s manual.
Stop/Cancel has been tapped accidentally; program oven again.
The “
“ appears in the display
window.
The CHILD SAFETY LOCK was activated by tapping Stop/Cancel three times;
Deactivate CHILD SAFETY LOCK by tapping Stop/Cancel three times.
The oven stops cooking and
“SERVICE” appears in the display
window.
The display indicates a problem with microwave generation system. Please
contact an authorised Service Center (see next page).
“HOT INSIDE WAIT” appears in the
display window.
The cavity is overheated. Operate again after it cools down. Please open the door
in order to cool the temperature of the cavity more quickly.
“COOLING” appears in the display
window.
The fan is operating to cool the electric components. The word “COOLING” will
disappear after the fan stops.
“DEMO MODE PRESS ANY KEY” or “D”
appears in the display window.
The oven is under demonstration mode. Tap Microwave once, press Dial 4 times
then tap Stop/Cancel 4 times.
Only "U14" appears in the display
window.
The water tank is empty. Full it with water and tap Stop/Cancel to reset.
White powder found at steam outlet,
drip tray and oven cavity.
The white powder is mineral crystal from evaporation of water, it is natural
substance and harmless to human body. You can use auto cleaning menu (F2&F3)
to clean the steam system and water supply pipes to improve condition. If crystal
attached to the nozzle or in the oven cavity, please wipe and clean with a wring
cloth. After using steam function or cleaning, pour out the water from the drip
tray and wipe with a sponge.
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