8. Help
46
Troubleshooting
8.3 When a function does not work, check here
8.3.1 Initial settings
“NO TAM GREETING” L Your TAM/FAX greeting message is not recorded. Record a message (page
33).
L The voice guidance feature is set to off. Activate feature #47 on page 41.
Prerecorded greeting message will be adopted.
“NO FAX REPLY” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“OPEN CABINET
CHECK FILM SLACK”
“OPEN CABINET
CHECK FILM TYPE”
L Please use genuine Panasonic replacement film (page 9).
L The ink film is slack. Tighten it (see step 5 on page 12).
L The fax machine is positioned near appliances such as TVs or speakers
which generate an intense magnetic field.
“PAPER JAMMED” L A recording paper jam occurred. Remove the jammed paper (page 52).
L You forced the recording paper into the paper tray too strongly. Remove all
of the installed paper, and re-install it gently.
“PHONEBOOK FULL” L There is no space to store new items in the phonebook. Erase unnecessary
items (page 19).
“PLEASE WAIT” L The unit is checking that there is no slack or crease in the ink film. Wait for
a moment while the check is completed.
“POLLING ERROR” L The other party’s fax machine does not offer the polling function. Check with
the other party.
“REDIAL TIME OUT” L The other party’s fax machine is busy or has run out of recording paper. Try
again.
“REMOVE DOCUMENT” L The document is jammed. Remove the jammed document (page 53).
L Press {STOP} to eject the jammed paper.
“TRANSMIT ERROR” L A transmission error occurred. Try again.
L If you send a fax overseas, try the following:
– Use the overseas transmission mode (feature #23 on page 39).
– Add 2 pauses at the end of the telephone number or dial manually.
“UNIT OVERHEATED” L The unit is too hot. Stop using the unit for a while and let the unit cool down.
Problem Cause & Solution
I cannot hear a dial tone. L The telephone line cord is connected to the [EXT] socket on the unit.
Connect to the [LINE] socket (page 15) (KX-FP205 only).
L If you used a splitter/coupler to connect the unit, remove the splitter/coupler
and connect the unit to the wall socket directly. If the unit operates properly,
check the splitter/coupler.
L Disconnect the unit from the telephone line and connect a known working
telephone. If the working telephone operates properly, contact our service
personnel to have the unit repaired. If the working telephone does not
operate properly, contact your telephone company.
L The mains lead or telephone line cord is not connected. Check the
connections.
L If you have connected the fax machine through a computer modem,
connect the fax machine directly to a telephone line socket.
The unit does not work. L Check the connections (page 15).
Display Cause & Solution
FP205-215E-PFQX2485ZA-en.book Page 46 Wednesday, April 26, 2006 6:34 PM
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