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Sending document jams
Sending documents does not feed, or
multi-feeds
If the unit does not release the document during feeding, remove the document as follows.
1
Slide the cover open lever forward.
2
The cover is under tension to improve print quality.
Pull up hard enough to open.
3
Remove the jammed document carefully.
4
Close the cover securely by pushing down on both
corners.
If no feeding or multiple feeding occurs frequently, adjust the feeder pressure.
A C
B
Lever
Cover open
lever
1
Slide the cover open lever forward.
2
The cover is under tension to improve print quality.
Pull up hard enough to open.
3
Shift the position of the lever by using an
instrument with a pointed end, like a paper clip.
Position A: When documents do not feed.
Position B: Standard position (pre-selected)
Position C: When documents multiple feed.
4
Close the cover securely by pushing down on both
corners.
Jams
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