Panasonic KX-HTS824 - Page 86

6.1.3 Operation
6.1.3 Operation
Note
For devices connected to a PBX other than the Main Unit, refer to the Troubleshooting for that PBX.
PROBLEM PROBABLE CAUSE SOLUTION
• Cannot set the IP • An unusable value is • Set an IP address within the valid range.
address, subnet mask being set. IP address of the SIP Phone/PBX: "1.0.0.0" to
address, and PBX IP 223.255.255.255 Subnet mask address:
address to the SIP Phone. 0–255.0–255.0–255.0–255
(
exce
pt
0.0.0.0 and "255.255.255.255")
• Cannot register the • The necessary network • When not using the DHCP Server feature
SIP Phone. parameters are not set or an external DHCP server, set the IP
to the SIP Phone. address, subnet mask address, and enter
the PBX IP address. If necessary, also
enter the IP address of the default
gateway.
• When using the DHCP Server feature or
an external DHCP server, enter the PBX
IP address.
• The SIP Phone cannot • The wrong IP address, • Check each parameter and enter the
connect to the PBX. subnet mask address, correct value.
PBX IP address, or
default gateway
address was entered.
• The Ethernet cable is • Check the Ethernet cable connections.
not connected
correctly.
• The DHCP server is not • Restart the external DHCP server.
active. • Confirm whether the DHCP Server feature
is enabled.
• Disable DHCP and re-enter settings as
appropriate.
• Whenever you try to • The status of the port • Change the port status from Out of
make calls using a SIP that the SIP phone is Service to In Service usin
g
Web
phone, a busy tone is connected to is Out of Maintenance Console.
heard. Service.
• The SIP Phone does not • The ringer volume is off. • Turn on the ringer volume.
ring.
The status of the port • The telephone is Put the telephone on-hook and restart the
property of an SLT off-hook. PBX.
extension is FAULT. • There is a problem in Disconnect all cabling between the PBX and
the wiring. SLTs, and restart the PBX.
After restarting, if operation is normal, there is
probably a problem in the wiring or
connection. (For example, there might be a
short circuit in the switchboard or cabling.)
• The SLT circuitry is Consult a certified dealer.
damaged.