Panasonic KX-HTS824 User Manual (English)

Other manuals for Panasonic KX-HTS824

Feature Manual80 pages

Getting Started116 pages

Questions and Answers:

K
Kyle SmithSep 9, 2025
How to fix extensions that do not operate on Panasonic PBX?
- R
  Ryan GuerraSep 9, 2025
  If extensions are not operating, it could be due to an extension card malfunction, in which case you should replace the corresponding card. Another cause could be a poor connection between the PBX and the extension. To check this, plug the extension into the same extension port using a short telephone cord. If it works, repair the connection between the PBX and the extension. If the extension still doesn't work, the extension itself may be malfunctioning. Plug the extension into another extension port that is working; if it still doesn't work, replace the extension.
D
Douglas HarrisAug 23, 2025
What to do if my SIP phones do not operate with my Panasonic KX-HTS824 PBX?
- C
  Courtney McdanielAug 23, 2025
  If your SIP phones aren't working with your Panasonic PBX, consider the following: * A faulty motherboard may be the cause, in which case you should replace it after turning off the PBX. * The SIP phone may not be registered. Ensure you register the corresponding SIP phone. * The SIP phone itself may be defective; try replacing it. * A poor connection could be the issue. Ensure you're using an 8-pin twisted pair cable, that CAT 5/CAT 5e cables are not longer than 100 m (328 ft), and that a straight cable is used for connection to a switching hub. * A network malfunction could be the cause. Verify that all network devices are switched on and that the SIP phone isn't blocked by a firewall or other network devices.
N
Nicholas JimenezAug 25, 2025
How to fix Panasonic KX-HTS824 when the LINK indicator of the mother board does not turn on?
- T
  Theresa SantosAug 25, 2025
  If the LINK indicator on your Panasonic PBX's motherboard isn't turning on, here are a few things to check: * A faulty motherboard may be the cause, in which case you should replace it after turning off the PBX. * A poor connection could be the issue. Ensure you're using an 8-pin twisted pair cable, that CAT 5/CAT 5e cables are not longer than 100 m (328 ft), and that a straight cable is used for connection to a switching hub. * A network malfunction could be the cause. Verify that all network devices are switched on.
J
Joseph WalshAug 27, 2025
What to do if extensions do not operate on my Panasonic KX-HTS824 PBX?
- C
  Crystal KellyAug 27, 2025
  If extensions are not working on your Panasonic PBX, here's what you can do: * The extension card may be faulty. Replace the corresponding card. * There might be a poor connection between the PBX and the extension. Plug the extension into the same extension port using a short telephone cord. If it works, repair the connection between the PBX and the extension. * The extension itself might be malfunctioning. Plug the extension into another extension port that is working. If it doesn't work, replace the extension. If it does work, replace the extension card.
R
Ronnie LewisAug 27, 2025
What to do if my Panasonic PBX does not operate properly?
- C
  clarkmakaylaAug 27, 2025
  To resolve this, try the following: * Restart the PBX. * Turn the power switch off, and then turn it back on. * Turn off the power switch, and then unplug the PBX. After 5 minutes, plug the PBX back in, and turn the power switch back on.
J
Joshua LyonsAug 29, 2025
Why can't I set the IP address on my Panasonic KX-HTS824 PBX SIP Phone?
- Z
  zacharyharrisonAug 29, 2025
  If you're unable to set the IP address, subnet mask address, and PBX IP address to the SIP Phone on your Panasonic PBX, it's likely because you're setting an unusable value. Ensure you set an IP address within the valid range. The IP address of the SIP Phone/PBX should be between "1.0.0.0" and 223.255.255.255, and the subnet mask address should be between 0–255.0–255.0–255.0–255 (excluding 0.0.0.0 and "255.255.255.255").
D
dana24Sep 14, 2025
Why is there noise on external paging with my Panasonic KX-HTS824 PBX?
- D
  Dr. Thomas Turner MDSep 15, 2025
  The noise on external paging could be due to induced noise on the wire between the PBX and the amplifier. Use a shielded cable as the connection wire between the PBX and amplifier; a short shielded cable is recommended.
C
Christina HartmanSep 10, 2025
What to do if I hear a busy tone when making calls using a SIP phone on my Panasonic KX-HTS824 PBX?
- C
  chrismorrisSep 10, 2025
  If you hear a busy tone when making calls using a SIP phone, the port that the SIP phone is connected to might be Out of Service. Change the port status from Out of Service to In Service using the Web Maintenance Console.
J
john70Sep 7, 2025
What to do if the SIP Phone cannot connect to the Panasonic KX-HTS824?
- X
  xwilliamsSep 7, 2025
  If your SIP phone cannot connect to the PBX, there might be an issue with the IP address, subnet mask address, PBX IP address, or default gateway address. Check each parameter and enter the correct value. Also, verify the Ethernet cable connections. Finally, the DHCP server might not be active. Try restarting the external DHCP server, confirm whether the DHCP Server feature is enabled, or disable DHCP and re-enter settings as appropriate.
D
Dr. Mark WyattSep 4, 2025
Why I cannot make or receive calls via an IP network on my Panasonic KX-HTS824?
- A
  Alex ButlerSep 4, 2025
  There can be several reasons why you cannot make or receive calls via an IP network. It could be due to a motherboard malfunction, in which case you should replace the motherboard after turning off the PBX. Another cause might be a poor connection, so ensure you're using an 8-pin twisted pair cable, that the CAT 5/CAT 5e cables are not over 100 m (328 ft) in length, and that a straight cable is used for connection to a switching hub. Finally, a network malfunction could be the reason. In this case, make sure all network devices are switched on and that there is no unwanted firewall in the IP network.

Panasonic KX-HTS824 Specifications

General

Type	Hybrid PBX
Maximum Extensions	24
Maximum Trunks	8
Maximum CO Lines	8
Total Ports	32
VoIP Support	Yes
Integrated Voicemail	Yes
Voicemail Channels	4
LAN Port	1
WAN Port	1
Power Supply	AC 100-240 V, 50/60 Hz
System Type	Digital
Operating Temperature	0°C to 40°C
Humidity	20% to 80%