Panasonic KX-HTS824 - User Manual

Other manuals for Panasonic KX-HTS824

Getting Started116 pages

Feature Manual80 pages

Questions and Answers:

A
Alicia SchmidtAug 21, 2025
Why can't I make or receive calls via an IP network on my Panasonic PBX?
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  Teresa WhiteAug 22, 2025
  There are several reasons why you might be unable to make or receive calls via an IP network on your Panasonic PBX: * A faulty motherboard may be the cause, in which case you should replace it after turning off the PBX. * A poor connection could be the issue. Ensure you're using an 8-pin twisted pair cable, that CAT 5/CAT 5e cables are not longer than 100 m (328 ft), and that a straight cable is used for connection to a switching hub. * A network malfunction could be to blame. Verify that all network devices are switched on and that there isn't an unwanted firewall in the IP network.
D
Dr. Mark WyattSep 4, 2025
Why I cannot make or receive calls via an IP network on my Panasonic KX-HTS824?
- A
  Alex ButlerSep 4, 2025
  There can be several reasons why you cannot make or receive calls via an IP network. It could be due to a motherboard malfunction, in which case you should replace the motherboard after turning off the PBX. Another cause might be a poor connection, so ensure you're using an 8-pin twisted pair cable, that the CAT 5/CAT 5e cables are not over 100 m (328 ft) in length, and that a straight cable is used for connection to a switching hub. Finally, a network malfunction could be the reason. In this case, make sure all network devices are switched on and that there is no unwanted firewall in the IP network.
R
ryan90Sep 2, 2025
What to do if my Panasonic KX-HTS824 PBX SIP Phone does not ring?
- K
  katelyncummingsSep 2, 2025
  If your SIP Phone isn't ringing on your Panasonic PBX, make sure the ringer volume is turned on.
B
Barbara SmithSep 1, 2025
What causes the SIP Phone to not connect to the Panasonic KX-HTS824?
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  Tracy FernandezSep 1, 2025
  If the SIP Phone can't connect to the Panasonic PBX, it could be due to: * An incorrect IP address, subnet mask address, PBX IP address, or default gateway address. Check each parameter and enter the correct value. * An improperly connected Ethernet cable. Verify the Ethernet cable connections. * An inactive DHCP server. Restart the external DHCP server, confirm whether the DHCP Server feature is enabled, or disable DHCP and re-enter settings as appropriate.
J
Jennifer HammondAug 30, 2025
Why can't I register the SIP Phone on my Panasonic KX-HTS824 PBX?
- J
  James HortonAug 30, 2025
  If you're having trouble registering the SIP Phone on your Panasonic PBX, it might be because the necessary network parameters are not set. If you're not using the DHCP Server feature or an external DHCP server, manually set the IP address, subnet mask address, and enter the PBX IP address. If needed, also enter the IP address of the default gateway. If you are using DHCP, just enter the PBX IP address. Note that automatic registration is only compatible with KX-HDV series phones connected to the same network as the KX-HTS series LAN port.
J
Joshua LyonsAug 29, 2025
Why can't I set the IP address on my Panasonic KX-HTS824 PBX SIP Phone?
- Z
  zacharyharrisonAug 29, 2025
  If you're unable to set the IP address, subnet mask address, and PBX IP address to the SIP Phone on your Panasonic PBX, it's likely because you're setting an unusable value. Ensure you set an IP address within the valid range. The IP address of the SIP Phone/PBX should be between "1.0.0.0" and 223.255.255.255, and the subnet mask address should be between 0–255.0–255.0–255.0–255 (excluding 0.0.0.0 and "255.255.255.255").
R
Ronnie LewisAug 27, 2025
What to do if my Panasonic PBX does not operate properly?
- C
  clarkmakaylaAug 27, 2025
  To resolve this, try the following: * Restart the PBX. * Turn the power switch off, and then turn it back on. * Turn off the power switch, and then unplug the PBX. After 5 minutes, plug the PBX back in, and turn the power switch back on.
J
Joseph WalshAug 27, 2025
What to do if extensions do not operate on my Panasonic KX-HTS824 PBX?
- C
  Crystal KellyAug 27, 2025
  If extensions are not working on your Panasonic PBX, here's what you can do: * The extension card may be faulty. Replace the corresponding card. * There might be a poor connection between the PBX and the extension. Plug the extension into the same extension port using a short telephone cord. If it works, repair the connection between the PBX and the extension. * The extension itself might be malfunctioning. Plug the extension into another extension port that is working. If it doesn't work, replace the extension. If it does work, replace the extension card.
N
Nicholas JimenezAug 25, 2025
How to fix Panasonic KX-HTS824 when the LINK indicator of the mother board does not turn on?
- T
  Theresa SantosAug 25, 2025
  If the LINK indicator on your Panasonic PBX's motherboard isn't turning on, here are a few things to check: * A faulty motherboard may be the cause, in which case you should replace it after turning off the PBX. * A poor connection could be the issue. Ensure you're using an 8-pin twisted pair cable, that CAT 5/CAT 5e cables are not longer than 100 m (328 ft), and that a straight cable is used for connection to a switching hub. * A network malfunction could be the cause. Verify that all network devices are switched on.
D
Douglas HarrisAug 23, 2025
What to do if my SIP phones do not operate with my Panasonic KX-HTS824 PBX?
- C
  Courtney McdanielAug 23, 2025
  If your SIP phones aren't working with your Panasonic PBX, consider the following: * A faulty motherboard may be the cause, in which case you should replace it after turning off the PBX. * The SIP phone may not be registered. Ensure you register the corresponding SIP phone. * The SIP phone itself may be defective; try replacing it. * A poor connection could be the issue. Ensure you're using an 8-pin twisted pair cable, that CAT 5/CAT 5e cables are not longer than 100 m (328 ft), and that a straight cable is used for connection to a switching hub. * A network malfunction could be the cause. Verify that all network devices are switched on and that the SIP phone isn't blocked by a firewall or other network devices.

Panasonic KX-HTS824 Specifications

General

Type	Hybrid PBX
Maximum Extensions	24
Maximum Trunks	8
Maximum CO Lines	8
Total Ports	32
VoIP Support	Yes
Integrated Voicemail	Yes
Voicemail Channels	4
LAN Port	1
WAN Port	1
Power Supply	AC 100-240 V, 50/60 Hz
System Type	Digital
Operating Temperature	0°C to 40°C
Humidity	20% to 80%