Panasonic KX-TG8162AL

Questions and Answers:

I
isabelflemingJul 31, 2025
Why is my Panasonic KX-TG8162AL not working?
- C
  Cassandra CarterAug 1, 2025
  There are several reasons why your Panasonic answering machine might not be working: * Ensure the batteries are correctly installed. * Fully charge the batteries. * Check all connections. * Try resetting the unit by unplugging the base unit’s AC adaptor, turning off the handset, reconnecting the adaptor, and then turning the handset back on. * The handset may not be registered to the base unit. In this case, register the handset.
J
Justin MannAug 6, 2025
What to do if my Panasonic KX-TG8162AL Answering Machine handset display is blank?
- Y
  ybrewerAug 7, 2025
  If your Panasonic Answering Machine handset display is blank or dark: * If the handset is in screen saver mode, activate the display by pressing MFN or MEN during a call, or pressing M N at any other time. The cause may be that the handset is in screen saver mode. * If “LCD in charging” is set to “Off” while on charge, change the setting. * Ensure the power is turned on.
H
hdavisAug 13, 2025
What to do if my Panasonic KX-TG8162AL handset does not turn on?
- S
  Sean ThomasAug 13, 2025
  If your Panasonic Answering Machine handset does not turn on, place the handset on the base unit or charger to turn it on.
M
mthomasAug 18, 2025
Why can't I hear a dial tone on my Panasonic KX-TG8162AL Answering Machine?
- N
  nicoleholmesAug 18, 2025
  If you cannot hear a dial tone on your Panasonic Answering Machine: * Ensure you are using the supplied telephone line cord, as older cords may have different wiring. * Check that the base unit’s AC adaptor and telephone line cord are properly connected.
H
Heather GregoryAug 25, 2025
Why can't I use the smart function key on my Panasonic Answering Machine?
- K
  Kayla ShawAug 25, 2025
  If you cannot use the smart function key on your Panasonic Answering Machine, even when the indicator is flashing slowly: * Another unit may be in use; wait and try again later. * The key lock feature might be turned on; turn it off.

Panasonic KX-TG8162AL Specifications

General

Brand	Panasonic
Model	KX-TG8162AL
Category	Answering Machine
Language	English

Summary

Operating Instructions

Model No. KX-TG8162 AL, KX-TG8163 AL

Identifies the specific model numbers of the digital cordless answering system.

Before initial use, see Getting Started

Directs users to the initial setup section for first-time use on page 9.

Introduction

Model composition

Details the components included in the base unit and handset packages.

Accessory information

Lists and describes the supplied accessories with part numbers and quantities.

Important Information

For your safety

Crucial safety instructions to prevent injury and property loss.

Important safety instructions

Basic safety precautions to reduce risks of fire, electric shock, and injury.

For best performance

Guidelines for optimal placement and usage of the base unit.

Routine care

Instructions for cleaning and maintaining the product's exterior.

Specifications

Technical specifications of the product, including standards.

Getting Started

Setting up

Step-by-step guide for initial connections and setup of the unit.

Note when setting up

Provides important notes regarding connections, installation, and battery charging.

Controls

Identifies and explains the functions of handset and base unit controls.

Display

Explains the various icons and indicators shown on the handset and base unit displays.

Screen saver mode

Describes the screen saver function and how it activates.

Making;Answering Calls

Making calls

Instructions on how to initiate phone calls using the handset.

Answering calls

Procedures for receiving and answering incoming calls.

Useful features during a call

Describes call hold, mute, equalizer, and call sharing features.

Key lock

Explains how to lock and unlock the handset keys.

Power back-up operation

Details how the handset powers the base unit during a power failure.

Phonebook

Handset phonebook

Information on adding, storing, and managing contacts in the phonebook.

Editing entries

Instructions for modifying existing phonebook entries.

Speed dial

How to assign and use speed dial keys for quick dialing.

Copying phonebook entries

Method for copying entries between handsets.

Programming

Programmable settings

Overview of how to customize unit features via menus or command codes.

Display the menu tree and direct command code table

Provides a reference for menu options, codes, and page numbers.

Night mode

How to set a period where the handset will not ring for outside calls.

Alarm

Instructions for setting up alarms, including time, memo, and tone.

Storing unwanted callers

How to add numbers to the call barred list to reject calls.

Changing the base unit PIN

Procedure to change the Personal Identification Number for the base unit.

Registering a unit

Steps for adding new handsets or registering units to the base unit.

Caller ID Service

Using Caller ID service

Requirements and benefits of using the Caller ID service.

Caller ID features

Details on displaying caller information and logged calls.

Caller list

Viewing, editing, and erasing call history entries.

Storing caller information to the phonebook

Saving caller details directly into the phonebook.

Answering system

Turning the answering system on;off

Instructions to activate or deactivate the answering system on base unit and handset.

Greeting message

Options for using own or pre-recorded greeting messages.

Listening to messages using the base unit

Accessing recorded messages via the base unit.

Listening to messages using the handset

Accessing recorded messages via the handset.

Remote operation

Accessing answering system functions remotely via phone.

Answering system settings

Customizing answering system parameters.

Voice Mail Service

Voice mail service

Explanation of the voice mail service provided by the service provider.

Intercom;Locator

Intercom

Making intercom calls between handsets.

Transferring calls, conference calls

How to transfer calls or set up conference calls.

Handset locator

How to find a misplaced handset by paging it.

Useful Information

Character entry

How to enter characters and numbers using the dial keys.

Error messages

Lists common error messages and their solutions.

Troubleshooting

Provides solutions for common problems with the unit.

Wall mounting

Guidance and templates for mounting the base unit and charger on a wall.

Related product manuals

Panasonic KX-TG8421EB

110 pages

Panasonic KX-TG8041RUM