Making/answering calls, intercom
Problem Cause/solution
is flashing. R The handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 32).
Noise is heard, sound cuts in and out. R You are using the base unit or handset in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
The handset and/or base unit does
not ring.
R The ringer volume is turned off. Adjust the ringer volume
(page 17).
R Night mode is turned on. Turn it off (page 31).
I cannot make a call. R The dialing mode may be set incorrectly. Change the setting
(page 15).
R The handset is too far from the base unit. Move closer and
try again.
I cannot make long distance calls. R Make sure that you have long distance service.
Call Display
Problem Cause/solution
Caller information is not displayed. R You must subscribe to Call Display service. Contact your
service provider/telephone company for details.
R If your unit is connected to any additional telephone
equipment such as a Call Display box or cordless telephone
line jack, plug the unit directly into the wall jack.
R If you use a DSL/ADSL service, we recommend connecting
a DSL/ADSL filter between the base unit and the telephone
line jack. Contact your DSL/ADSL provider for details.
R The name display service may not be available in some
areas. Contact your service provider/telephone company for
details.
R Other telephone equipment may be interfering with this unit.
Disconnect the other equipment and try again.
Caller information is displayed late. R Depending on your service provider/telephone company, the
unit may display or announce the caller’s information at the
2nd ring or later.
R Move closer to the base unit.
I cannot dial the phone number
edited in the caller list.
R The phone number you dialed might have been edited
incorrectly (for example, the long distance “1” or the area
code is missing). Edit the phone number with another
pattern (page 34).
Time on the unit has shifted. R Incorrect time information from incoming Call Display
changes the time. Set the time adjustment to “Manual” (off)
(page 29).
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Useful Information