Problem Cause/solution
The 2nd caller’s information is not
displayed during an outside call.
(Visual Call Waiting feature does not
function.)
R In order to use Call Display, Call Waiting, or Visual Call
Waiting, you must first contact your service provider/
telephone company and subscribe to the desired service.
After subscribing, you may need to contact your service
provider/telephone company again to activate this specific
service, even if you already subscribed to both Call Display
and Visual Call Waiting services.
Answering system
Problem Cause/solution
The unit does not record new
messages.
R The answering system is not turned on for the line you wish
to record messages from. Select the desired line or both
lines, then turn the answering system on (page 36).
R The message memory is full. Erase unwanted messages
(page 37).
R The answering system is activated for both lines, and the 1st
caller is leaving a voice message. The 2nd caller cannot
leave a message, but the caller information will be stored
(page 33).
R If you subscribe to a Voice Mail service, messages are
recorded by your service provider/telephone company, not
your telephone. Change the unit’s number of rings setting or
contact your service provider/telephone company (page 40).
I cannot operate the answering
system.
R Someone is using the unit. Wait for the other user to finish.
R A caller is leaving a message. Wait for the caller to finish.
R The handset is too far from the base unit. Move closer.
I cannot operate the answering
system remotely.
R You are entering the wrong remote access code. If you have
forgotten your remote access code, enter the remote access
code setting to check your current code (page 39).
R Press each key firmly.
R The answering system is turned off. Turn it on (page 40).
49
Useful Information
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