Troubleshooting
Problem Cause/solution
The handset does not turn
o
n even after installing
charged batteries.
R Place the handset on the base unit or charger to turn on the
handset.
I fully charged the
b
atteries, but
–
still flashes or
–
the operating time
seems to be shorter.
R Clean the battery ends (
, ) and the charge contacts with
a
dry cloth and charge again.
R It is time to replace the batteries (page 8).
is displayed.
R T
he handset is too far from the base unit. Move closer.
R The base unit’s AC adaptor is not properly connected.
Reconnect AC adaptor to the base unit.
R The handset is not registered to the base unit. Register it
(page 15).
R Activating eco mode reduces the range of the base unit in
standby mode. If required, turn eco mode off.
Noise is heard, sound cuts
i
n and out.
R You are using the handset or base unit in an area with high
electrical interference. Re-position the base unit and use the
handset away from sources of interference.
R Move closer to the base unit.
R If you use a DSL/ADSL service, we recommend connecting a
DSL/ADSL filter between the base unit and the telephone line
jack. Contact your DSL/ADSL provider for details.
is shown on the
h
andset display. How do I
remove this icon from the
display?
R Press M
N
for about 3 seconds.
What is a PIN? R T
he PIN is a 4-digit number that must be entered in order to
change certain base unit settings. The default PIN is “0000”.
Caller information is not
d
isplayed.
R You must subscribe to a Caller ID service. Contact your phone
service provider for details.
is shown on the
h
andset display. How do I
remove this icon from the
display?
R V
iew the unviewed missed calls.
R Place the handset on the base unit or charger.
R Press M N.
is shown on the
handset display. How do I
remove this icon from the
display?
R L
isten your new voicemail messages. Depending on your
voicemail service provider, you may need to erase all
messages in your voice mailbox in order to remove this
message.
R You can remove this icon manually by pressing and holding #
until the unit beeps.
14
Helpline Tel. No.: U.K. 0344 844 3899 Ireland 01289 8333
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