3.9 List of Prompts for VM and AA Service
There are over 1000 system prompts in the VPS. These prompts can be customized by re-recording them to
change their content, or can be recorded in various languages (KX-TVA50: 3 languages; KX-TVA200: 10
languages). The maximum length of a prompt is fixed at 6 min.
When recording prompts in other languages, most often it is not necessary to record all prompts contained in
the VPS; recording over 1000 system prompts is a big undertaking. When a caller is connected to AA service
or VM service, most likely he or she will only hear a small selection of the following prompts. Therefore, it is
necessary only to record (or modify) the prompts that callers will hear.
Please change prompts to suit the application. For example, prompt no. [1068] could be re-recorded to
announce, "Thank you for calling ABCD Travel", instead of "Welcome to the Voice Processing System".
It is possible to record the prompts you wish to modify on your computer in .wav format and upload them to
the VPS. For more information, consult your System Administrator.
Prompts Common to VM and AA Services
Prompt No.
Modifiable Prompts
324 Good afternoon
325 Good evening
326 Good morning
1068 Welcome to the Voice Processing System
876 To enter by name, press the pound sign and [1]
196 Enter the first 3 or 4 letters of the person’s last name
272 For ‘Q’, press [7]
273 For ‘Z’, press [9]
639 Sorry, there are no more matching names
647 Sorry, this name cannot be found
350 Incorrect entry
346 If you are using a rotary telephone, stay on the line
785 To call the operator, press [0]
82 Calling the operator
548 Please wait a moment
1066 Welcome to the general delivery mailbox
545 Please leave a message at the tone
869 To end recording, hang up or press [1] for more features
918 To pause and restart recording, press [2]
943 To review, press [1]
761 To accept, press [2]
22 Manager’s Manual Document Version 2.1 2010/01
3.9 List of Prompts for VM and AA Service
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