Panasonic KX-TVS300 - Appendix B SYSTEM ADMINISTRATORS GUIDE

Panasonic KX-TVS300

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SYSTEM ADMINISTRATOR'S GUIDE

Installation Manual 239

Appendix B

SYSTEM ADMINISTRATOR'S GUIDE

Table of Contents

Default Chapter8
- Table of Contents8
1 Voice Processing System Overview13
- What the Vps Can and Cannot Do14
- Why Voice Processing14
- Basic Operations14
- VPS Limitations15
- System Administration, Management, and Use16
- System Administration16
- System Management16
- Subscriber Use16
- System Basics17
- General17
- System Components17
- Which Phone Systems Are Compatible23
- Installer Equipment and Software Requirements24
- Specifications24
- Hardware25
- Expansion Capabilities25
- Internal Modem Card (KX-TVS300 Only)25
- Recommendations for System Configuration26
- Voice Mail Integration28
- General28
- Connection Examples-KX-TVS11029
- Connection Examples-KX-TVS20031
- Connection Examples-KX-TVS30033
2 Installation37
- Safety Precautions38
- Installation38
- Wiring39
- Environmental Requirements40
- Unpacking41
- Mounting the Vps on the Wall42
- Frame Ground Connection44
- Installation Steps46
- Installing Port Expansion Cards: Kx-Tvs102 or Kx-Tvs20448
- General48
- Installing the KX-TVS102 or KX-TVS204 Port Card49
- Connections52
- Connecting to the PBX52
- Opening the Ferrite Core and Cable Clip52
- Modular Plug Connection53
- Port Cards53
- Internal Modem Card (KX-TVS300 Only)56
- Terminal Connection57
- Requirements for Connecting Programming Terminal57
- Connecting the RS-232C Cable57
- RS-232C Signals58
3 Integrating the Vps with Panasonic Kx-T Phone Systems61
- Guidelines for Integration62
- DPT or Inband Signaling62
- Why Integration Is Important62
- How the VPS and the PBX Communicate62
- PBX Requirements for Integration63
- Pbx Parameters and Port Settings66
- General Guidelines and Definitions66
- RS-232C Settings66
- Port Settings66
- PBX Interface Parameters67
- CONNECTING the VPS with PANASONIC KX-T SERIES Pbxs70
- VPS Programming for Inband Integration70
- KX-TA Series Programming for Inband Integration Via the Manager's Extension71
- KX-TD500 Programming for Inband Integration74
- KX-TD816, KX-TD1232, KX-TA1232 and KX-TD308 Programming for Inband Integration Via the Manager's Extension83
- KX-TD816, KX-TD1232, and KX-TA1232 Programming for Inband Integration Via the Operating and Maintenance Tool84
- KX-TD308 Programming for Inband Integration Via the Operating and Maintenance Tool87
4 Integrating the Vps with the Panasonic Kx-Tdigital Pbx91
- Guidelines for Dpt Integration92
- Why DPT Integration Is Important92
- Kx-Td500 Programming for Digital Integration94
- Connecting the Vps with the Panasonic Kx-Td816, Kx-Td1232, Kx-Ta1232 and Kx-Td308103
- KX-TD1232 Software Verification and Programming for DPT Integration Via the Manager's Extension103
- KX-TD1232 Software Verification and Programming for DPT Integration Via the Operating and Maintenance Tool108
- KX-TD308 Software Verification and Programming for DPT Integration Via the Manager's Extension111
- Common Dpt Integration Features and Setup Procedures117
- Live Call Screening (LCS) Programming117
- Live Call Screening Password Assignment117
- Live Call Screening Password Canceling118
- Live Call Screening Recording Mode Assignment Via System Programming118
- Live Call Screening Private/Hands-Free Mode Assignment Via Station Programming119
- Live Call Screening Assignment Via PC Programming120
- Live Call Screening Button Assignment Via Station Programming121
- Live Call Screening Cancel Button Assignment Via Station Programming121
- Two-Way Recording Button Assignment Via Station Programming122
- Two-Way Transfer Button Assignment Via Station Programming123
- Voice Mail Transfer Button Assignment Via Station Programming123
- Button Assignment Via PC Programming124
- Live Call Screening Activation126
- Live Call Screening Password Control126
- Two-Way Recording into Mailbox126
- Two-Way Transfer into Mailbox126
- A Restriction on TWR/TWT Activation127
5 Customizing the System129
- Starting up130
- Before Programming130
- Quick Setup130
- Starting the Quick Setup131
- Port Setting Options139
- Custom Service Setting Example139
- Custom Service Features140
- Custom Service Programming142
- Recording Menus145
- Checking Operation145
- Voice Mail145
- Mailbox Groups146
- Extension Groups146
- Interview Service147
- Automated Attendant148
- Department Dialing Service148
- Operator Service149
- Setting Ports150
- Port Service Menu150
- Automated Attendant Parameters152
- Automated Attendant Menu152
- Department Dialing152
- Operator's Parameters153
- Setting Mailboxes156
- Mailbox Setting Menu156
- Entering a Mailbox156
- Deleting a Mailbox160
- Password Reset160
- Mailbox Listing161
- Training the Subscriber162
6 Final Setup163
- MESSAGE MANAGER'S MAILBOX (Mailbox 9998)164
- Accessing the Message Manager's Mailbox164
- Main Menu of Message Manager's Service164
- Company Greetings (Enter #6*9998,5,1)165
- Custom Service Greetings (Enter #6*9998,5,4)165
- Customizing User Prompts (Enter #6*9998,5,6)165
- Setting up Mailboxes167
- Recording Personal Greetings167
- Recording the Owner's Name168
- Backing up the System169
7 System Maintenance and Troubleshooting171
- Initializing the System172
- Utility Commands174
- Off-Line Set (OFLN)175
- On-Line Set (ONLN)175
- Set Password (PASS)175
- Set Time (TIME)176
- Print Reports at Specified Time (PSET)177
- Error Log Display (ELOG)178
- Saving the System Data to the Backup Device (SAVE)180
- Loading New or Saved Data to the VPS (LOAD)182
- Print All of the VPS Parameters (GPRN)183
- Program Version Display (VERS)183
- Custom Service Report (CREP)184
- Custom Service Menu Access Count Clear (CCLR)185
- Message Waiting Lamp Retry Times (MWL)185
- Setting Minimum Recording Length (MRL)186
- Modified Prompt List (MPLT)186
- Utility Command List (HELP)187
- Quick Setup (QSET)188
- Circuit Condition Display (LMON)188
- Touchtone Information Display (PUTD)189
- Wait for Caller ID (WCID)190
- System Reports191
- Mailbox Assignments192
- COS (Class of Service) Assignments192
- System Service Report194
- Call Account Report195
- Port Usage Report195
- Port Usage Statistics Clear196
- Disk Usage Report197
- Disk Usage Statistics Clear198
- Mailbox Usage Report198
- Mailbox Usage Statistics Clear199
- Fax Call Report200
- Fax Call Statistics Clear200
- REMOTE PROGRAMMING (KX-TVS300 Only)201
- Troubleshooting Guide203
- Specifications207
Appendix A SYSTEM FEATURES210
A1 System Features210
Appendix B SYSTEM ADMINISTRATOR'S GUIDE239
B1 System Navigation240
B2 System Administration-Mailboxes245
B3 System Administration-Setting Cos (Class of Service) Parameters252
B4 System Administration-Port/Trunk Service262
- B4.1 Port Assignment262
- B4.2 Trunk Group Assignment264
B5 System Administration-Service Settings267
- B5.1 Automated Attendant Parameters267
- B5.2 Custom Service275
- B5.3 Caller ID Call Routing Parameters278
B6 System Administration-System Parameter Settings281
- B6.1 System Group Assignment281
- B6.2 Time Group Service284
- B6.3 Holiday Setting288
- B6.4 Daylight Saving Time (DST)290
- B6.5 Prompt Setting291
- B6.6 System Caller Name Announcement293
- B6.7 Other Parameters294
B7 System Administration-Hardware Settings306
- B7.1 RS-232C Parameters306
- B7.2 Port Setting307
- B7.3 PBX Interface Parameters308
Appendix C SYSTEM MANAGER'S GUIDE317
C1 Accessing the System Manager'smailbox318
C2 Setting up Mailboxes320
C3 Setting Cos (Class of Service) Parameters323
C4 Setting the System Clock330
C5 Changing the Service Mode Setting332
C6 Changing the Company Greeting Setting334
C7 INITIALIZING the INTERNAL MODEM (KX-TVS300 Only)336
C8 Checking System Usage (System Reports)337
C9 Delivering Messages339
C10 Customizing the System Manager'smailbox342
C11 Listening to System Manager Messages343
Appendix D MESSAGE MANAGER'S GUIDE345
D1 Accessing the Message Manager'smailbox346
D2 Managing the General Delivery Mailbox348
D3 Setting up Message Waiting Notification350
D4 Customizing the Message Manager'smailbox353
D5 Setting the System Clock355
D6 Recording Messages357
D7 Remote Call Forwarding Set362
D8 List of Prompts for Voice Mail and Aa Service365
D9 List of Modifiable Prompts368
Glossary421
Index433

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