12. Others
312
Troubleshooting
First, try out the following procedures (P312 to P320).
• The battery is exhausted. Charge the battery. (P19)
• [Economy] is enabled. (P216)
• This phenomenon occurs when charging in a location where the temperature is very high or
very low.
> Reconnect the USB connection cable (supplied) in a location where the ambient
temperature (and the temperature of battery) is in a 10 oC to 30 oC (50 oF to 86 oF) range,
and try charging again.
• If your PC is not capable of supplying sufficient power, charging is not possible.
• When [ ] ([4K Pre-Burst]) is set, the battery drains faster.
> Select [ ] ([4K Pre-Burst]) only when recording.
• Is a Wi-Fi connection being used for a long period of time?
The battery can become flat quickly when connected to Wi-Fi.
> Turn the camera off frequently by using the [Economy] etc. (P216)
• The camera stops operating for self-protection in the manner described below when
overheated due to, for example, high ambient temperature or continuous 4K photo or motion
picture recording. Wait until the camera cools down.
– Continuous recording, motion picture recording, and the Wi-Fi connection will be temporarily
disabled.
– If you continue recording even when [ ] is flashing on the screen, a message will be
displayed and the camera will turn off automatically.
If the problem is not resolved, it may be improved by selecting [Reset] (P219) on
the [Setup] menu.
Battery and power source
The camera cannot be operated even when it is turned on.
The camera turns off immediately after it is turned on.
This unit is turned off automatically.
The charging lamp blinks.
The battery becomes flat too quickly.
Recording
This unit suddenly turns off during recording.
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