18. Materials – Troubleshooting
745
Wi-Fi Function
A Wi-Fi connection cannot be established. Radio waves get
disconnected. Wireless access point is not displayed.
General tips for using a Wi-Fi connection
• Use within the communication range of the device to be connected.
• Usage near devices that utilize the 2.4 GHz frequency such as microwave ovens
and cordless telephones may result in the radio wave being lost.
Use the camera at a sufficient distance from these devices.
• When the remaining battery level is low, it may not be possible to connect to or
maintain communication with other devices.
(A message such as [Communication error] is displayed.)
• If you place the camera on a metal table or shelf, the radio waves may be adversely
affected. In such cases, you may not be able to establish a connection.
Move the camera away from the metal surface.
Wireless access point
• Confirm that the connected wireless access point can be used.
• Confirm the radio wave conditions of the wireless access point.
– Move the camera closer to the wireless access point.
– Change the location and angle of the wireless access point.
• Depending on the wireless access point, the radio wave may not be displayed even
though it is present.
– Turn off and then on the wireless access point.
– If the wireless channel of the wireless access point cannot be set automatically,
manually set the channel supported by the camera.
– If the wireless access point SSID is set not to broadcast, it may not be detected.
Enter the SSID, and then connect. (Connecting by Manual Input: 665)
• Depending on the wireless access point, connection may be automatically
disconnected after specific time has passed.
Reconnect the connection again.
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