Before Requesting a Repair Service
Problem Check point
Water leakage
Faucet and connection
parts of bypass selector,
hose, and outlet pipe
z
See P. EN10-EN11.
Bypass selector
(location other than the
water outlet selected
with the bypass selector)
Though the bypass
selector is adjusted to “ ”,
water drips from the
source water opening.
z
The cause seems to be calcium, etc. depositing inside the
bypass selector.
→ Dissolve about 50
g
of citric acid in 1 liter of water.
Remover the bypass selector (P. EN13) and hose, soak
them in the citric acid water for about 12 hours, and
wash them with water.
(Buy citric acid at a pharmacy.)
Main spout
Water drips or trickles
out of the main spout
even when the water is
cut o
z
This is not a malfunction.
(The water ows out is the water residing in the piping.)
No water or very little
is discharged
z
Is the faucet fully open?
z
Is the lter of the bypass selector clogged?
→ Perform maintenance. (P. EN12-EN13)
z
Has the water supply been cut o ? (P. EN15)
z
Is the hose bent or attened?
If the problem is still not solved after all of the above are
checked, the cartridge may be clogged. Replace the
cartridge. (P. EN14-EN15)
Not much water comes
out of the Water Purier
after the cartridge has
been replaced
z
Did you run water for about 5 minutes after replacement?
(P. EN15)
(It is necessary to remove the air inside the cartridge)
Odor, taste, turbidness,
and change in color
The water produced by
the Water Purier has
an odor or unpleasant
taste or is turbid
z
Purication performance of the cartridge is deteriorated.
→ Replace the cartridge. (P. EN14-EN15)
If the problem is not solved after the following contents are checked, please contact a dealer or
subordinate service station of Panasonic for handling.
EN18
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