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Panasonic Toughbook CF-19KDRAG6B

Panasonic Toughbook CF-19KDRAG6B
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113
Troubleshooting (Advanced)
A peripheral device does not work. z Install the driver.
z Contact the manufacturer of the device.
z When operation resumes from sleep or hibernation, devices such as a mouse,
modem and cards may not function properly. In this case, restart the computer
or reinitialize the device.
z When is displayed in the Device Manager, remove and insert the device. If
the problem persists, restart the computer.
z When you set [USB Port] to [Disabled] in the [Advanced] menu of the Setup
Utility (Î page 93), USB ports of port replicator are also disabled.
z The computer may not recognize the connection/removal of some devices, or
may not operate normally with some devices.
A Click (Start) - [Computer] - [System properties] - [Device Manager].
zA standard user needs to enter an administrator password.
B Select the applied device, and remove the check mark for [Allow the
computer to turn off this device to save power] in [Power Management].
(This item may be unavailable for some types of devices.)
z In the case that a USB device does not work, remove the USB device and con-
nect it again or connect the USB device to another port.
The connected mouse does not work. z Check the mouse connection.
z Install the driver compatible with the connected mouse.
If the mouse does not work even after installing the driver, set [Touch Pad] to
[Disabled] in the [Main] menu of the Setup Utility (Î page 90).
USB floppy disk drive does not work
as a boot drive.
z You can use only the Panasonic CF-VFDU03U USB floppy disk drive (optional).
z Connect the floppy disk drive directly to a USB port of the computer. Do not
connect it via a USB hub or USB connector of the port replicator or the car
mounter. If you have connected to a USB port on the computer, try connecting it
to one of the other USB ports.
z Set [USB Port] and [Legacy USB Support] to [Enabled] in the [Advanced] menu
of the Setup Utility (Î page 93).
z Set [Boot Option #1] to [USB Floppy Disk] in the [Boot] menu of the Setup Utility
(Î page 94).
z Turn off the computer and connect the USB floppy disk drive, and then restart
the computer.
The RAM module is not recognized. z Insert the RAM module correctly.
z Use the compatible RAM module (Î page 43).
z Check the [Information] menu in the Setup Utility (Î page 89). If the RAM
module is not recognized, turn off the computer and reinsert the RAM module.
Connecting Peripherals

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