Others
Problem Cause & Solution Page
R "Demo mode" is
displayed on the
screen.
R The ringtone regularly
sounds.
R You cannot talk or
make calls.
R The [Demo mode] function setting is configured on the main monitor.
→ From [Other] in the function settings, set [Demo mode] to [Off].
37
The product does not
work with correct
operations.
The product does not
work properly.
R Perform the following operations.
–
: Press the RESET button on the bottom side of the main
monitor with a pointed object. (Recorded images and configured
settings are not affected.)
–
: Remove the battery and insert it again. (Recorded images and
configured settings are not affected.)
11
-
The main monitor does
not work properly.
R Nothing is displayed
on the monitor.
R The ringtone does not
sound.
R Voices cannot be
heard.
R Check the power connection.
-
R If the power is connected, there may be a problem with the electrical
wiring.
→ Contact an authorised service centre.
Notifications for camera
detections do not come to
the sub monitor.
R The sub monitor is too far from the main monitor, or there is an object
such as a concrete wall obstructing the signal.
→ Move the sub monitor closer to the main monitor or to an area that
does not have any obstructions.
7
R The sub monitor’s batteries are discharged.
→ Charge the batteries.
14
When you touch the
touch panel of the main
monitor:
R the touch panel does
not respond
R a button other than
the one touched
responds
R When the touch panel does not respond.
– The touch panel is dirty. Clean the touch panel.
– If cleaning does not help, adjust the touch panel.
42
-
R When a button other than the one touched responds.
– The touch panel needs to be adjusted.
-
Adjusting the touch panel
1. While pressing on the main monitor, press 3
times.
2. Follow the on-screen instructions and touch the "+" marks (in 5 places)
with your finger.
3. Touch [OK].
11.2 Error messages - main monitor
When using devices for the first time or registering devices
Display Cause & Solution Page
"Cannot register" R Registration failed because it was not completed within the specified
time.
→ Check that the devices to be registered are correctly connected
and receiving power, and then try again.
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11. Troubleshooting
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