Parker SciLog LabTec - SciDoc Data Collection Software

SciDoc Documentation Software
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When this occurs: Check the following: Possible solution
When you get a “Device Error, Com Port
Not Available” error from your comput-
er.
This is a computer related error, not
one generated by the pump. The Com
port you specified is in use or does not
exist on your computer.
1. Check Device Manager from the
properties page of the My Computer
Icon. Expand the + next to Ports, Com
and LPT. What Com ports exist, and
are they functioning properly?
2. If all in Device Mgr is fine, then some
other program is using the Com Port,
consult your IT or MIS dept. for
assistance. You may have to specify
a different Com Port for use with the
SciDoc spreadsheet.
3. Known devices/programs that cause
this error:
a. Installed but not used Serial Mouse.
b. RS-232 bar code reader installed on
the same Com port.
c. Hot Sync or Synchronize program
for your PDA.
d. An already open instance of SciDoc
using that Com port.
You have SciDoc open, and the LabTec™
running, but no data is being collected.
There is no communication between
the spreadsheet and the LabTec™.
1. Check that you are using the correct
cable, and that it’s installed correctly.
2. WinWedge may not be running.
3. WinWedge may not be able to access
the Com Port.
1. The RS-232
c
able for the PC can look
nearly identical to that used for the
scale. They should be labeled.
2. Check the System Tray for the
WinWedge Icon. If it’s not there, click
on the Setup Button, and indicate
which port you are using.
3. You will find a button on the Taskbar
indicating a “Device Error”, refer to
the previous troubleshooting subject
for help with Com Port errors.
Parker Hannifin Corporation
Parker Bioscience - North America
2340 Eastman
A
venue
Oxnard, California, USA 93030
toll free: 877 784 2234
phone: +1 805 604 3400
fax: +1 805 604 3401
email: dhpsales.na@parker.com
www.parker.com/dhsingleuse
Durham Road
Birtley, Co. Durham
DH3 2SF, England
phone +44 (0)191 4105121
fax +44 (0)191 4105312
email: dhprocess@parker.com
www.parker.com/dhsingleuse