MOTO (Mail Order / Telephone Order)
If your business receives orders by Internet, mail or telephone, you can process card
transactions by enabling the MOTO service. This allows you to process transactions
without the cardholder and their card being present in your place of business.
To carry out a MOTO transaction:
• Tap the screen to initiate a card transaction
• Enter the sale amount and press submit
• The terminal will ask to “Place the Card Near the contactless Card Reader or
Insert card”
• On the bottom right of the display you will see a keypad symbol, tap
this symbol to key in the card details.
• Key in the card number and press submit.
• Enter valid expiry date (Format MMYY) and press submit.
• The Terminal will display two options:
1. Mail Order.
2. Telephone Order.
• For Mail Order (for orders where no CVV is provided as part of the payment)
Select Mail Order option.
• For Telephone Order
Select Telephone Order option.
Enter CVV number and press submit.
• Display will show the authorisation response and the Merchant receipt prints.
• When Print Customer copy option appears, press yes to print a receipt for
the card holder.
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After the card is accepted by the terminal the following additional steps
occur:
The terminal prompts acceptance of DCC and ask to Select transaction
currency
Ask the cardholder if they wish to pay in the card issued currency, or the
local currency, the details are clearly displayed on the terminal including
exchange rate and mark-up.
The Cardholder can chose their preferred option, and the payment will
proceed to authorisation
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DCC Card Sale
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