Refunds
Performing a refund
• Press the menu button located at the top-right of the screen
• Select the Refund option from the Menu
• Display shows Currency Change Yes/No?
• Select No, and enter refund amount and press submit to continue
• When prompted, tap/insert or Key in the card details
• Enter the administration password if prompted
DCC Refund
• Press the menu button located at the top-right of the screen
• Select the Refund option from the Menu
• Display shows Currency Change Yes/No?
• Select Yes option
• Select currency from the Choose Currency list.
• Enter the transaction amount in the terminal currency (terminal currency
amount can be found on the receipt) and select submit
• Enter the exchange rate (exchange rate can be found on the receipt) and
press submit
• Enter the amount in the card currency (card currency can be found on the
receipt) and press submit.
• Display shows Full Amount Refund on screen, press confirm to continue.
• When prompted, tap/insert or key in the card details
• Enter the administration password if prompted
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