13
Smartpay User Guide Pax S300 Combo (with S800 or S80/c)
Pre Authorisation
(Contactless not available with pre authorisation)
1. Operator selects AUTH
2. Terminal will prompt merchant to enter a TRANSACTION REFERENCE
(optional free text field used to search for the transaction later)
3. Press ENTER
4. Key in AUTH amount and press ENTER
5. EFTPOS terminal will prompt customer to INSERT or SWIPE CARD
(for card-not-present transaction you can perform a manual entry, by pressing ENTER at this stage)
6. Operator presents EFTPOS terminal to customer
7. Customer inserts or swipes card
8. Customer follows screen prompts to select account (credit only) and enter PIN
9. Press Enter for signature verication
10. EFTPOS Receipt for merchant and customer will print
(Merchant must keep their receipt copy)
11. EFTPOS terminal returns to idle screen ready for next transaction
Finalise Transaction
1. Operator selects FINALISE
(If there are no stored pre auth transactions the terminal will display no stored auth transactions)
2. Terminal will prompt merchant to SEARCH STORED TXNS
> TRANS NUMBER = found on the receipt
> CARD NUMBER = merchant will need the card that did the original pre auth transaction.
> AUTH ID = found on the receipt
> TRANS AMOUNT = found on the receipt
> TRANS REFERENCE = found on original AUTH receipt at the top
3. Terminal will display all matching stored pre auth
4. If there is more than one - merchant shoul select the correct one to continue.
5. Terminal will display ORIGINAL amount and prompt for FINAL amount entry.
6. Key in FINAL amount and press ENTER
7. Conrm ORIGINAL and FINAL amounts displayed - press ENTER
8. Print out merchant & customer copy of the FINAL receipt for merchant / customer record
(merchant must keep their receipt copy)
TRANSACTIONS OVERVIEW