PAX S800 Manual

7
Smartpay User Guide Pax S300 Combo (with S800 or S80/c)
Smartpay EFTPOS terminals can accept contactless payment cards and smart devices. Merchants can have
contactless acceptance enabled or disabled through their Merchant bank. If contactless payment functionality is
enabled, then once the transaction value is entered the Paywave/Paypass/tap-and-go card PRESENT option will be
oered automatically for valid transaction types.
The S300 PINpad prompts the customer to PRESENT / INSERT / SWIPE their card. Merchants should oer the S300
to their customer to complete the transaction; instructing them (if required) to present their card over the screen
where the blue light is ashing. It is best security practise for the customer to perform these steps themselves. The
merchant should not take the customers payment card unless necessary.
CREDIT CARD is the default account for all contactless transactions. Account selection is not required. For
transactions over the industry prescribed limit currently (NZD$80) the customer will be prompted to enter their PIN
to complete the transaction.
This is the symbol for
contactless transactions. The
symbol will be displayed on
the PRESENT CARD screen
and coloured LED boxes ash
along the top of the screen:
BLUE LED = Awaiting card presentation
BLUE + YELLOW LED = Card presented
Contactless available: No contactless available:
Electronic Oine Voucher (EOV) enables your business process EFTPOS transactions if your terminal has gone
oine. EOV is not designed to function as a secondary connectivity option. EOV allows for emergency processing
capability when unforeseen situations such as a loss of network or connectivity occur. To nd out more about EOV,
contact the Paymark Customer Care Centre on 0800 729 627.
How does it work?
If the EFTPOS terminal encounters an issue connecting to the Paymark network, it will automatically revert to
oine mode after two failed transactions. “EFTPOS OFFLINE” will be displayed on terminal screen. Your terminal
can operate in EOV for up to 36 hours or store up to 99 EOV (to maximum allowed value) which ever comes rst.
Once a successful connection has been made with Paymark, the terminal will automatically send stored oine
transactions through for processing.
All EOV transactions require the customer signature on the Merchant EFTPOS receipts instead of PIN
verification. Merchants must keep all signed Merchant Receipts to verify EOV transactions. Refund and
Cash Out transaction types are not supported in EOV mode.
Most customers will automatically be enabled for oine mode but it can be enabled or disabled by your merchant bank.
PRESENT CARD
SWIPE / INSERT CARD
SWIPE / INSERT CARD
TOTAL $--.--
TOTAL $--.--
BLUE + YELLOW + GREEN LED = Card read successful
RED LED = Card read failed
CONTACTLESS TRANSACTIONS
ELECTRONIC OFFLINE VOUCHERS

PAX S800 Specifications

General

Brand	PAX
Model	S800
Category	Payment Terminal
Language	English