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Paxton PaxLock Pro - User Manual

Paxton PaxLock Pro
14 pages
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ins-30210-EN

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Questions and Answers

  • K
    Kimberly CherrySep 23, 2025
    What to do if Paxton Locks lockcase is old or worn?
    • Z
      zmendozaSep 23, 2025
      If the lockcase is old, worn, or not freely moving, applying a silicone-based lubricant may improve its operation. If this doesn't work, a replacement lockcase is recommended. A broken or worn lock case could cause permanent damage to the PaxLock Pro which would not be covered under the warranty.
  • V
    Vincent BradyAug 23, 2025
    How to fix free play in Paxton PaxLock Pro Door locks handles?
    • J
      John FloresAug 23, 2025
      To eliminate free play in the handles of your Paxton door locks, ensure that the grub screws on both handles are fully tightened. This should secure the handles and prevent any unwanted movement.
  • J
    Jordan ClarkAug 25, 2025
    What to do if Paxton PaxLock Pro latch doesn't sit in strike plate?
    • J
      Jesse BryantAug 26, 2025
      If the latch of your Paxton door locks doesn't align with the strike plate when the door is closed, adjust the position of the strike plate. Ensure the latch sits comfortably within it.
  • E
    Erik MahoneyAug 27, 2025
    Why Paxton Door locks latch bolt not fully retracting?
    • G
      garybrownAug 27, 2025
      If the latch bolt on your Paxton Door locks isn't fully retracting when the handle is depressed, the turning angle of the tubular latch must be 45° or lower for the PaxLock Pro - Latch to fully retract the latch. If it is over this, the tubular latch will need replacing.
  • C
    Craig ClarkAug 27, 2025
    What to do if Paxton Door locks edge is clipping the door frame?
    • M
      Megan Lopez MDAug 27, 2025
      If the edge of your PaxLock Pro - Latch or handle is hitting the door frame, it might be because the lock case backset is too low. A 2 3/4" backset is generally recommended for most doors.
  • J
    Janet PenaSep 18, 2025
    Why Paxton Locks won't sit flush against the door?
    • D
      Dennis HudsonSep 18, 2025
      If the PaxLock Pro will not sit flush against the door when fitting, make sure that the through door holes must be 8mm diameter and the central follower must have at least 20mm clearance around it. Correct this before installing the PaxLock Pro if needed.
  • B
    Brandon SanchezSep 15, 2025
    What to do if the Paxton Locks latch bolt is not fully retracting?
    • S
      Steven OliverSep 15, 2025
      If the latch bolt is not fully retracting when the handle is fully depressed, the turning angle of the lock case may be too high. The turning angle of the lock case must be 45° or lower for the PaxLock Pro to fully retract the latch. If it is over this, the lockcase will need replacing.
  • S
    Sean FlemingSep 16, 2025
    How to fix Paxton Locks handle clipping the door frame?
    • M
      Mrs. Abigail HudsonSep 17, 2025
      If the edge of the PaxLock Pro or handle is clipping the door frame when opening or closing the door, it may be because the backset on the lock case is too low. A minimum measurement of 55mm is recommended for most doors. If this is the case, the lockcase will need replacing with one with an increased backset measurement.
  • F
    fwarnerSep 6, 2025
    What does "Battery-side handle stuck" mean for Paxton Door locks?
    • A
      ahermanSep 6, 2025
      The Net2 events "Battery-side handle stuck" or "Reader-side handle stuck" for Paxton Door locks mean that the respective PaxLock handle has been held down for too long.
  • M
    Michael SalazarSep 3, 2025
    How to stop Paxton PaxLock Pro door from hitting the wall?
    • M
      Mary LewisSep 3, 2025
      To prevent the door from hitting the wall when fully opened, install a door stop. This will protect the handle and wall from damage.

Summary

Installation Guide

Door Preparation and Initial Fitting

Steps 1-4 cover preparing the door and fitting initial components like the spindle and tee nut.

Lockset Body Assembly

Steps 5-8 detail assembling the lockset body and integrating parts like the follower bar and straws.

Chassis and Bolt Integration

Steps 9-12 focus on securing the chassis, feeding through bolts, and integrating the battery side chassis.

Securing and Wiring Connections

Steps 13-16 cover tightening nuts, screwing the self-tapping screw, and managing wire connections.

Final Assembly and Power

Steps 17-20 involve inserting batteries, fitting the rear chassis, tightening handles, and attaching the fascia.

Net2 Integration

Net2 Software Setup and User Addition

Install Net2, enroll a token, and add a user to the system for integration.

PaxLock Pro Binding with Net2 Air Bridge

Ensure bridge connection, commission, and bind the PaxLock Pro for door recognition in Net2.

Standalone Operation Modes

Standalone Mode Setup

Configure the unit for standalone operation by presenting the enrolment card.

Silent Operation Mode

Enable or disable audible feedback using the Silent Operation card.

Door Open Time Configuration

Set the duration the door remains unlocked after valid access using the door open time card.

Technical Specifications and Accessories

IP Rating and Installation Jig

Details on IP ratings for different models and availability of an installation jig.

Wide Door Kits and Cover Plates

Information on accessory kits for wide doors and various cover plate options.

Compliance and Contact Information

Declaration of Conformity

Product conformity to essential requirements of Directive 2014/53/EU and contact details.

Warranty and Fire Safety Compliance

Details on warranties, installation requirements, and EN1634-1:2008 fire resistance compliance.

Paxton PaxLock Pro Specifications

General IconGeneral
OrientationVertical
Product type-
Mounting typeSurface-mounted
Housing materialMetal
Compatible productsPaxton PaxLock Pro

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