PDI-P20LCD User Manual
Document Number: PD196-040 Rev4
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Troubleshooting
Problem Check Item
No Picture on screen and no
sound from speakers
• Insert the AC power cord plug securely in AC power outlet.
• Make sure the TV is not turned off. The front power button
will illuminate RED if the TV is off.
• Turn on the power button. The front power button will
illuminate GREEN if the TV is ON.
No picture and No picture from
external source (VCR, DVD)
• Check the brightness setting of the TV.
• TV Lamp may have malfunctioned.
• Select the External source using the TV/AV button on the
TV.
• Make sure the external source is connected correctly and is
playing.
• Verify external source is not being blocked by a Parental
Control setting.
Picture OK, but no sound from
TV speakers
• Check the sound setting.
• Verify the sound is not muted.
• Verify that a pair of headphones is not connected.
• Verify the TV SPK switch is turned on.
• If an external source is connected, verify that it is
connected correctly.
Picture OK, but no sound from
the pillow speaker
• Verify that the pillow speaker is plugged in.
• Set the pillow speaker thumbwheel volume control to
maximum.
• Adjust the VOL► button on the TV to increase the volume.
Picture is too light
• Check and adjust the COLOR and CONTRAST settings.
Picture is too dark
• Verify BRIGHTNESS setting is not too low.
• TV lamp may have failed.
Remote control does not work
• Change the batteries.
• Make sure the TV’s infrared window is not receiving strong.
light from fluorescent lamps.
The picture is spotted
• There may be interference from hospital equipment.
Try connecting the AC plug into a different wall socket.
Pillow Speaker does not
control the TV
• Verify the pillow speaker is plugged in. Usually the pillow
speaker will have sound if it is plugged in.
• Connect the pillow speaker directly to the TV and verify that
the across-room or bedside wiring is not faulted.
• Try another pillow speaker.
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