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Troubleshooting
Problem Possible Solution
The generator will not switch on and the
power switch does not illuminate.
• Ensure power cord is plugged into the
generator and that the power socket is
turned on.
• Check the fuse in the power cord plug.
• Contact your service provider.
Compressors are running but pressure is not
building.
• Contact your service provider.
The mass spec is reporting low pressure.
• Check pressure gauges are showing
normal pressure.
• Contact your service provider.
Yellow “SERVICE” LED on front panel is on
constantly.
• A compressor(s) due for service. Contact
your service provider.
• Refer to Service Indication section of this
manual for further information.
Yellow “SERVICE” LED on front panel is
flashing.
• A compressor(s) is overdue for service.
Contact your service provider urgently.
• Refer to Service Indication section of this
manual for further information.
Yellow “HIGH DUTY” LED on front panel is on
constantly.
• A compressor(s) has not cycled for a
period of 8 hours. Refer to the High Duty
Indication section of this manual.
• Ensure ambient temperatures are within
the specification.
• Ensure there are no leaks between the
Generator and the mass spec.
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