197
Communications Related
Problem Probable Cause Solution
Will not boot MS. PC (computer) to MS cable
has a loose connection.
Check and reset the cable.
Transient in power supply
has halted communications.
Reboot the PC (computer).
Will not control GC. RS 232 communications
cable loose connections.
Check and restart the mass
spectrometer.
Power failure/transient
surge to GC or
autosampler.
GC electronic malfunction. Call a PerkinElmer service
engineer.
Communication cable
intermittent contact.
GC electronics
malfunction.
Call a PerkinElmer service
engineer.
Crashes when starting an
acquisition.
Software corrupted. Reload software.
Rotary pump malfunction. Call a PerkinElmer service
engineer.
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