Philips AC3055/50 - Guarantee and Service; Order Parts or Accessories

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Problem Possible solution
The appliance still
indicates that I need
to replace a lter, but I
already did.
•
Perhaps you did not reset the lter lifetime counter. Switch on the
appliance. Then touch and hold the reset button ( ) for 3 seconds.
Error code “E1” displays
on the screen.
•
The motor has malfunctions. Contact the Consumer Care Center in your
country.
The Wi-Fi setup is not
successful.
•
If the router your purier is connected to is dual – band and currently it
is not connecting to a 2.4GHz network, please switch to another band
of the same router (2.4GHz) and try to pair your purier again. 5GHz
networks are not supported.
•
Web authentication networks are not supported.
•
Check if the purier is within range of the Wi-Fi router. You can try to
locate the air purier closer to the Wi-Fi router.
•
Check if the network name is correct. The network name is case-sensitive.
•
Check if the Wi-Fi password is correct. The password is case-sensitive.
•
Retry the setup with the instructions in section “Reset the Wi-Fi connection”.
•
The Wi-Fi connectivity can be interrupted by electromagnetic or other
interferences. Keep the appliance away from other electronic devices
that may cause interferences.
•
Check if the mobile device is in airplane mode. Make sure to have the
airplane mode deactivated when connecting to the Wi-Fi network.
•
Consult the help section in the App for extensive and up-to-date
troubleshooting tips.
8 Guarantee and service
If you need information or if you have a problem, please visit the Philips website at www.philips.com
or contact the Philips Consumer Care Center in your country (you can nd its phone number in the
worldwide guarantee leaet). If there is no Consumer Care Center in your country, go to your local
Philips dealer.
Order parts or accessories
If you have to replace a part or want to purchase an additional part, go to your Philips dealer or visit
www.philips.com/support.
If you have problems obtaining the parts, please contact the Philips Consumer Care Center in your
country (you can nd its phone number in the worldwide guarantee leaet).