9 Troubleshooting
Warning
• Never remove the casing of this product.
To keep the warranty valid, never try to repair the product
yourself.
If you encounter problems when using this product, check
the following points before requesting service. If the problem
remains unsolved, go to the Philips Web page (www.philips.com/
support). When you contact Philips, make sure that the product
is nearby and the model number and serial number are available.
No power
• When you use the build-in battery as power supply, make
surethatitspowerissufcient.
• When you use AC power adaptor as power supply, make
sure that the USB cable is properly connected to both the
digital radio and the power adaptor, and there is power at
the AC outlet.
No sound
• Fully insert your earphones.
• Adjust the volume.
No response from the unit
• Make sure that the power is available.
• Turn off the product, and then turn it on again.
Poor radio reception
• Due to the interference from other electrics or building
obstacles, the signals become weak. Move to a place free of
interference.
• Make sure that the earphone cable is fully extended.
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