54
ENGLISH
Machine actions Causes Solutions
The machine does not turn
on.
The machine is not connected to
the electric network, or the power
button is in the “O” position.
Connect the machine to the electric
network and turn the power button
to the “I” position.
The machine is in demo mode.
The “ ” button was pressed and
held for more than 8 seconds.
Turn the machine o and back on
using the power button.
The drip tray gets lled al-
though no water is drained.
Water is sometimes drained auto-
matically by the machine into the
drip tray to manage the rinsing of
the circuits and ensure optimum
machine performance.
This is a normal behaviour of the
machine.
The red
icon is always
displayed on the machine.
The co ee grounds drawer has
been emptied with the machine
o .
The co ee grounds drawer must
always be emptied with the machine
on. Wait until the
icon is dis-
played before re tting the drawer.
The co ee grounds drawer has
been emptied with the machine
on without waiting at least 5 sec-
onds before inserting it back.
Wait until the
icon is displayed
before re tting the drawer.
The brew group cannot be
removed.
The brew group is out of place. Turn on the machine. Close the ser-
vice door. The brew group automati-
cally returns to the initial position.
The co ee grounds drawer is
inserted.
Remove the co ee grounds drawer
before removing the brew group.
The brew group cannot be
inserted.
The brew group is not in the o
position.
Make sure that the brew group in
the o position, as described in the
“Weekly Cleaning of the Brew Group”
chapter.
The gearmotor is not in the correct
position.
Insert the drip tray and the co ee
grounds drawer. Close the service door.
Turn on the machine without inserting
the brew group. The gearmotor moves
back to the correct position. Turn o
the machine and reinsert the brew
group as described in the “Weekly
Cleaning of the Brew Group” chapter.
Co ee is not hot enough. The cups are cold. Preheat the cups with hot water.
The temperature is not correctly
set.
Set the temperature as described in
the "Programming" chapter.
The co ee is too weak (see
note).
This might occur when the ma-
chine is automatically adjusting
the dose.
Brew a few cups of co ee as
described in the “Saeco Adapting
System” chapter.
Co ee is too coarse. Change co ee blend or adjust
grinding as explained in the “Adjust-
ing the Ceramic Co ee Grinder”
chapter.
Co ee does not have enough
crema
(see note).
The blend is unsuitable, co ee is
not freshly roasted or the grind is
too coarse.
Change co ee blend or adjust
the grind setting as explained in
the “Adjusting the Ceramic Co ee
Grinder” chapter.
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