16 Philips · PicoPix Micro 2
Problems Solutions
No sound from the external connected
device.
• Check the cables to the external device.
• Check that the sound is activated on the external
device.
• Only the original cables from the device
manufacturer may function.
No sound from external HDMI output
device.
• On the HDMI output device, set the audio setting
to Stereo (PCM).
No sound when you connect your
computer via HDMI cable.
• Check that the sound is activated on the computer
and set to output to the projector.
The projector does not react to remote
control commands.
• Check the batteries of the remote control.
The temperature of the projector’s surface
is warm.
• For this projector it is normal to generate
moderate heat during operation.
What to do if the projector does not work
when connecting to a notebook PC?
• Check that the HDMI cable is plugged in correctly.
• Make sure that the notebook PC has been
switched to projector display.
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