Why is the battery life of my Phonak Hearing Aid ComPilot Air II so short?
If the operating time of your ComPilot Air II is substantially reduced: * Charge it for at least 3 hours the first time, as the battery typically needs several charging cycles to achieve full performance. * Let a new ComPilot Air II discharge completely three times.
Why is my Phonak Hearing Aid ComPilot Air II unresponsive?
If your ComPilot Air II is unresponsive or shows no indicator light when switched on: * Charge it for at least 1 hour, as the battery may be dead. * If charging doesn't help, switch the ComPilot Air II off, wait 30 seconds, and then switch it back on, as it may indicate a software problem.
How to fix Phonak Hearing Aid ComPilot Air II not recognized by Bluetooth?
If your ComPilot Air II is no longer recognized by your phone or other Bluetooth devices, try the following: * Switch the ComPilot Air II off, wait for the red indicator light to switch off, and then turn it back on. * Ensure the devices are within 1 meter (3 ft) of each other. * If you have paired more than 6 Bluetooth devices, repeat the pairing process with the device that was overwritten. * If the pairing was deleted, repeat the pairing process.
What to do if my Phonak ComPilot Air II Hearing Aid doesn't ring when my phone rings?
If your phone is ringing, but the indicator light on your ComPilot Air II isn't solid blue and you don't hear a ringing signal in your hearing aids, it could be due to several reasons: 1. Ensure Bluetooth is enabled on your phone. 2. Your ComPilot Air II and phone may not be connected. Try disabling and re-enabling Bluetooth on your phone, restart the ComPilot Air II, and activate the ComPilot Air II in your phone's 'Active device' menu. Also, reduce the distance between your phone and ComPilot Air II. 3. The ComPilot Air II may not be paired with your phone. Follow the pairing process. 4. The distance between the ComPilot Air II and your phone might be too great. Wear the ComPilot Air II clipped to your clothing and keep it within 10 meters (30 ft) of your phone.
How to adjust the volume on my Phonak ComPilot Air II Hearing Aid during calls or music?
If the volume of music or phone conversations is too loud or quiet, adjust the volume using the volume control on the external device (phone, music player, etc.) since different audio sources have varying outputs.
What code do I enter when pairing my Phonak Hearing Aid via Bluetooth?
When your device prompts for a code during the initial Bluetooth pairing with your ComPilot Air II, enter "0000" (four zeros).
Why is my Phonak ComPilot Air II Hearing Aid not connecting to Bluetooth?
If your Phonak Hearing Aid ComPilot Air II isn't recognized by devices it was previously paired with, it might be due to key-press tones being enabled on your phone. Deactivate these tones. If that doesn't work: * Switch ComPilot Air II off and then on again. * Ensure the devices are within 1 meter of each other and try again.
General| Category | Hearing Aid Accessory |
|---|---|
| Bluetooth Connectivity | Yes |
| Water Resistance | IP54 |
| Type | Streamer |
| Compatibility | Phonak hearing aids |
| Charging Time | 2 hours |
Procedure for charging the ComPilot Air II battery, including indicator light status.
Explanation of how the ComPilot Air II facilitates phone calls between the phone and hearing aids.
Step-by-step guide for pairing the ComPilot Air II with a Bluetooth-enabled phone.
Instructions on how to establish a connection after initial pairing.
Procedure for initiating a phone call using the ComPilot Air II.
How to answer or reject an incoming phone call via the ComPilot Air II.
How to stream audio wirelessly from cell phones and other Bluetooth devices.
Instructions for streaming audio from a television, recommending the TVLink II accessory.
Explanation of the various states and meanings of the indicator lights on the ComPilot Air II.
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