Section 4. Maintenance and Troubleshooting
44
PX-708A Installation and Users Manual
Upgrading Firmware
Plextor creates firmware revisions to meet the particular needs of large
computer manufacturers. It is rare that these will impact the performance
or operation of your drive. However, we advise that our customers
always update drives with the latest available firmware. Before
troubleshooting a possible problem with your PX-708A drive please
visit our web site at www.plextor.com
to check if you have the latest
firmware.
To obtain new firmware for your drive:
1. Go to the Plextor web site at www.plextor.com
.
2. Look for firmware upgrades in the Support area, on the Downloads
page. There is a description of the latest firmware revision and its
intended use.
3. Download the firmware to your computer.
To upgrade firmware in your drive’s flash memory:
1. Run the executable file that you downloaded from Plextor’s web site.
2. Accept all defaults by continuing to click on the “Next” button until
you see the message:
Firmware update has completed.
3. Restart your system.
Troubleshooting
If you have problems during or right after installation of your drive, visit
the Plextor web site to find tips to help find the problem.
Emergency Eject
If the automatic eject button at the front of the drive does not work, use
this procedure to open the drive.
To use the emergency eject hole to open the drive:
1. Make sure power to the drive is OFF. (That is, turn off your
computer.)
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