The gate(s) stops or reverses before reaching
the desired position.
1. Verify the gate frame is not encountering an
obstruction and the gate hinges are not binding.
2. If the OBSTR LED is lit, the stall force may be set
too sensitive. Increase the stall force by
turning the STALL FORCE potentiometer clockwise
1/8 turn. Operate the gate again to see if the problem
still exists.If the problem still exists increase the stall
force again and retry. If the problem still exists procee
to step 3.
CAUTION: Increasing the stall force reduces
obstruction protection.
3. Reset the operator by turning the power off for
five seconds. Turn the power back on and press the
CYCLE button and allow the operators to fully
retract.Try operating the gate again to see if the
problem still exists. If the gate stops before reaching
the desired position, clear and redefine the limit
settings as described earlier in the manual.
4. Check for any loose or incorrect connections.
5. If steps 1–4 did not solve the problem please
call technical support at 1-877-313-8902.
The gate will not operate using the handheld
transmitter.
1. Press transmitter button to verify LED on
transmitter illuminates. If not, replace 9V battery.
2. Observe "radio receiver led" on the control
board and verify it turns on when transmitter
button is pressed. If so,the transmitter is working
correctly refer to troubleshooting section “The
Gate
Will Not Operate.” If the LED does not illuminate,
proceed to step 3.
3. Refer to page 22 of manual “Transmitter/Receiver”
and relearn the transmitter code. If the problem still
exists proceed to step 4.
4. Verify RF Board Connection.
If connections are correct, please call technical
support.
The Gate Will Not Close Automatically
1. Make sure dip switch 1, block 1 is in the on
position.
2. Adjust timer to preferred close time.
3. Gate must complete one full cycle before timer is
activated.
The gate(s) will not operate.
1. Verify power switch is on.
2. Verify the STATUS LED is blinking
approximately once per second. If not, check
battery connections and both 4A and 15A fuses.
3. Verify SAFETY LOOP LED, SHADOW
LOOP LED and EXIT LOOP LED are not on. If
any of these are on, try disconnecting the
corresponding device.
4. If using an AC power source, verify the 18VAC
LED is on.
5. Verify the 12V battery voltage. If below 12.3V,
then replace or recharge the battery.
6. Clear and redefine limits as described earlier in
the manual.
7. Try the CYCLE button on the control board.
8. Verify all connections especially the actuators.
9. Verify FIRE BOX, PHOTO BEAMS, or EXIT
WAND (if installed) is not preventing gate
movement.
The gate(s) are operating slowly.
1. This is usually due to low power. Check voltage
on batteries. If voltage is below 12.3V, allow time
for batteries to charge before operating gates. (if
this is a solar application and there has been a lack
of sunlight, you will need to charge batteries with
a trickle charger before operating your gate(s).)
The status light is flashing rapidly.
1. This is also most likely due to a power problem.
Check battery voltage and charge batteries if
necessary.
2. After batteries are fully charged, power down
system for 5 seconds and turn back to on position.
There are no remaining inputs for 12vdc for my
accessories.
1. You may create a pigtail connection and
connect more than one accessory to a 12vdc input
connector.
Can I adjust the actuator manually to fit my
gate?
1. No. The actuator must be installed in the fully
retracted position and connected to the gate attach
bracket at that point. Please refer to page 10 for a
pull-to-open application or page 12 for a push-to-
open application.
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