ALTICE BUSINESS HOSTED VOICE
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Quick Tips for Poly Trio 8500 and 8800 Systems
This Quick Tips applies to the Poly Trio 8500 and
8800 systems configured for SIP environments.
Enter Data
»Tap a text field or tap Keyboard.
Place Calls
Place a call using Contacts, Recent Calls, or
to a Favorite.
To place a call:
»Do one of the following from the Homescreen:
– Tap Place a Call, enter the phone
number, and tap
Dial.
– Tap a Favorite.
– Tap Contacts, select a directory, select a
contact, and tap
Dial.
– Tap Recent Calls and select a contact.
The contact is dialed automatically.
Answer calls
»Tap Answer.
End Calls
To end an active call:
» Tap
Hang Up.
To end a call on hold:
» Tap
Resume > Hang Up.
Hold and Resume Calls
Place an active audio or video call on hold and
resume the call when you are ready.
To hold a call:
» Tap
Hold.
To resume a call:
» Tap
Resume
Initiate a Conference Call
Initiate a conference call with up to four contacts.
To initiate a conference call:
1 Call a contact.
2 Tap Add to enter your contact’s number or select
a contact from Contacts or Recent Calls.
It is also possible to join an active call or a call
on hold into a conference call.
To join two calls into a conference call:
» On the Calls screen, select two calls and
tap
Merge Calls.
Manage Conference Calls
When you initiate a conference call, you can
mute all participants, mute individual participants,
or remove a participant from the call.
To mute all conference participants:
» Tap the conference name and tap
Mute All to mute all participants.
To manage individual participants:
»Tap a participant, then do one of thefollowing:
– Tap
Mute to mute the participant.
– Tap
Hang Up to remove the participant
from the conference.
View Recent Calls
»Tap Recent Calls.
View the Contact Directory
You can view and add contacts to the
Contact Directory.
To view the Contact Directory:
» Navigate to Contacts > Contact Directory.
To add a contact to the Contact Directory:
1 In the Contact Directory, tap
.
2 Enter the contact’s information and tap Save.
Add a Favorite
You can add contacts as favorite, and all favorites
display on the Home screen.