Methods for Configuring Phones
Poly offers several methods to configure or provision phones.
Configure the phone settings using one of the following methods:
• Simple setup
• System web interface
• USB flash drive
• Configuration files through the system web interface to copy phone settings from one phone to another
Poly phones come installed with updater software that resides in the flash memory of the phone. When you start or reboot
the phone, the updater automatically updates, downloads, and installs new software versions or configuration files as
needed (based on the server or phone settings).
If you need to set up more than 20 phones, Poly recommends using a centralized provisioning server instead of manual
configuration.
Provisioning in a DHCP Network Environment
Your deployment must meet the following requirements so your phones can communicate with the provisioning server in
a DHCP network environment:
• You must enable DNS, even if the DHCP server returns the provisioning server address in IPv4 format. Disabling DNS
may prevent you from provisioning your phones.
• If you manually configure the provisioning server, you must configure a primary or secondary DNS server.
• The phones must have permission to resolve information either through a network server or static cache.
Priority of Configuration and Provisioning Methods
Poly provides several methods to provision phones and configure phone features. The method you use depends on the
number of phones in your deployment, the phone model(s), and how you want to apply features and settings.
You can use multiple methods simultaneously to provision and configure features. There’s a priority among the methods
that impacts your phone deployment when you use multiple methods simultaneously. If there’s a discrepancy among
multiple provisioning methods or configuration settings, the Poly phone uses the setting set with the higher-priority
method based on the following hierarchy:
1 Quick setup
2 Local interface
3 System web interface
4 USB
5 Poly Clariti Manager
6 Centralized provisioning
7 Default phone values
For example, when you provision the phones using a provisioning server and then apply settings using the system web
interface, the system web interface setting overrides any duplicate settings you set from the provisioning server. Likewise,
any settings set from the local interface override any duplicate settings you set using the system web interface.
For more information on provisioning phones, see the Poly Trio for Skype for Business Provisioning Guide.
Default Configuration File
The default configuration file provides flexibility in large deployments to customize features and settings for your phones.
It’s included with the software package you download from .
The default name for the configuration file is 00000000000.cfg. Use the default name or rename the default configuration
file. The file name must contain at least five characters and end with
.cfg.
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