Phone Maintenance
Perform system management and maintenance tasks on your phone and upgrade the software.
Most administrative tasks use a configuration file to set up your phones. Download all configuration files needed from Poly
Support. For information on using different configuration methods, see Methods for Configuring Phones on page 18 .
Rebooting the Phone
Reboot the phone when you want to send configuration changes that require a phone reboot.
Configure your phone to reboot in the following scenarios:
• At a scheduled time
• When paired to a network device
Reboot the Phone
Reboot the phone from the local interface when you want to send configuration changes that require a phone reboot.
Parameters that require a reboot are marked in this guide. If a configuration change doesn’t require a reboot, you can
update the configuration.
Task
» Do one of the following:
• Go to Settings > Advanced > Reboot Phone.
• Go to Settings > Basic > Update Configuration.
If new software is available on the provisioning server, the phone downloads the software and immediately reboots.
Reboot Network Devices
You can reboot any available devices that are paired and connected to the Poly Trio system.
Task
1 On the Trio system, go to Settings > Advanced
2 Enter the administrator password.
3 Select Network Devices, then select a paired device.
4 Select Reboot.
Upgrading the Software
The upgrade process varies depending on the software version that is currently running on your phones and the version
that you want to upgrade to.
New software versions may offer only small enhancements to improve the user experience, or they may be large software
upgrades that offer new features.
Upgrading the Software on a Single Phone
Use the Software Upgrade tool in the system web interface to update the software version running on a single phone.
For instructions, see Use the Software Upgrade Tool in the Web Configuration Utility: Feature Profile 67993 at Polycom
Engineering Advisories and Technical Notifications.
Configuration changes you make to individual phones using the system web interface override configuration settings
made using central provisioning.
Upgrade PVOS Using a USB Flash Drive
Use a USB flash drive to upgrade the software on your phone.
20
To Next Page
Loading...
Need help?
General
