Poly Trio C60 Supplemental User Guide

• Reset to Factory: Removes the web and local override files, any stored configuration files in the flash file system, as
well as any custom certificates and encryption keys. All network and provisioning settings are reset but the Poly Voice
Software application and updater remain intact.
• Reset to Factory Partial: Removes the web and local override files, any stored configuration files in the flash file
system, as well as any custom certificates and encryption keys. All network and provisioning settings are reset but the
Poly Voice Software application, updater, and administrator password remain intact.
• Reset User Data: Resets the call list and removes all contacts from the phone and server.
• Out-of-Box Wizard: Resets the selections made during the initial out-of-box setup wizard. You can then make the
selections again, and the phone reboots. This phone reset option isn’t available on Trio 8300 systems.
Factory Reset the Poly Trio System at Power-Up
You can reset the system to factory default settings at power-up.
Resetting to factory defaults clears the flash parameters; removes log files, user data, cached data; and resets the
administrator password.
Important: Because this process resets the administrator password to the default, you must change the administrator
password to use the phone or the system web interface.
Task
1 Power on the system.
2 When the Poly logo shows on the screen, press and hold the four corners of the LCD screen.
3 Let go when the Mute keys begin flashing.
Factory Reset the Poly Trio System from the Local Interface
You can reset Poly Trio systems to the factory default settings from phone’s local interface.
Task
» On the Poly Trio system Home screen, go to Settings > Advanced > Administration Settings > Reset to Defaults >
Reset to Factory.
The system reboots twice and displays the default Home screen.
Reset the Phone and Configuration
You can reset the phone and phone configuration partially or completely.
Task
1 On the phone’s local interface, go to Settings > Advanced > Administration Settings.
2 Select Reset to Defaults and choose a reset option:
• Reset Local Configuration
• Reset Web Configuration
• Reset Cloud Configuration
• Reset Device Settings
• Format File System
• Reset to Factory
• Reset to Factory Partial
• Reset User Data
• Out-of-box Wizard
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Poly Trio C60 Specifications

General

Microphone Pickup Range	Up to 20 feet (6 meters)
SIP Support	Yes
Display	5-inch color touchscreen
Connectivity	Wi-Fi, Bluetooth
Audio Technology	Acoustic Clarity Technology
Ports	3.5mm audio
Power	PoE
Microphones	Three microphones
PoE Support	Yes, IEEE 802.3af
Compatibility	Microsoft Teams, Zoom