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Polycom G7500 Release Notes

Polycom G7500
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Polycom G7500 2.1
Polycom, Inc. 7
Category Issue ID Description Workaround
Provisioning EN-132148 In RealPresence Resource Manager, you can’t
provision the exchange.meeting.
reminderInterval parameter using G7500-
permitted configuration values: None, 1, 5, 10, 15,
or 30.
Configure this feature
using the Meeting
Reminder Time in
Minutes setting in the
G7500 system web
interface.
User Interface EN-132836 In the system web interface, you can't configure
802.1p/Q settings.
Select Enable 802.1p/Q
and select Save. The
related settings become
configurable.
User Interface EN-129559 When using a stylus, touch events on the
secondary monitor default to the primary monitor's
settings.
None.
Video EN-133617 You may see distorted color in a RealPresence
Collaboration Server-hosted call.
Do one of the following:
Update
RealPresence
Collaboration
Server to 8.8.0.3 or
later.
In the system web
interface, go to the
Network Quality
page, turn off
Enable Lost
Packet Recovery,
and turn on
Dynamic
Bandwidth.
Limitations
This section provides information on constraints and limitations when using G7500 systems.
Feature Differences with RealPresence Group Series
The following Polycom RealPresence Group Series features and products are unavailable with your
G7500 system:
Polycom RealPresence Touch.
Polycom Trio
integration.
Skype for Business registration.
Note: Microsoft calling features and interoperability require the Polycom RealConnect service.
Dynamic provisioning with RealPresence Resource Manager.
Centralized monitoring with PDMS-E or RealPresence Resource Manager.

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Polycom G7500 Specifications

General IconGeneral
BluetoothBluetooth 5.0
Power Supply100-240V AC, 50/60 Hz
Audio FeaturesNoiseBlockAI, Acoustic Fence
Content SharingYes, wired and wireless
CameraPolycom EagleEye IV or EagleEye Cube
MicrophoneIntegrated beamforming microphone array
ConnectivityHDMI, USB, Bluetooth, Wi-Fi
Video Standards and ProtocolsH.264 AVC, H.265
Video InputHDMI
Video OutputHDMI
Audio StandardsG.711, G.722, G.722.1, G.729
Audio InputHDMI
Audio OutputHDMI
Network ProtocolsIPv4, IPv6
WirelessWi-Fi 802.11a/b/g/n/ac
Ethernet10/100/1000 Mbps
Resolution3840 x 2160
DisplayExternal display required
CompatibilityMicrosoft Teams, Zoom
Video ResolutionUp to 4K
Operating SystemPolycom RealPresence

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