Polycom HDX 4000

User’s Guide for Polycom HDX Desktop Systems
iv Polycom, Inc.
Showing Content with Polycom People on Content™ . . . . . . . . . . . . . 22
Working with Directory Entries and Favorites . . . . . . . . . . . . . . . . . . . . . . . 23
Searching the Directory . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 24
Adding, Editing, and Deleting Favorites . . . . . . . . . . . . . . . . . . . . . . . . 24
Directory Groups . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 26
Refreshing Entries from the Polycom Global Directory Server . . . . . . 28
Contacts with Presence . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 28
Including Multiple Sites in Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Placing a Multipoint Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 29
Passwords for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 30
Multipoint Viewing Modes . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 31
Using Chair Control for Multipoint Calls . . . . . . . . . . . . . . . . . . . . . . . . 32
Changing the Way Calls Are Answered . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Temporarily Refusing Calls . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Answering Video Calls Automatically . . . . . . . . . . . . . . . . . . . . . . . . . . 34
Muting Automatically Answered Video Calls . . . . . . . . . . . . . . . . . . . . 35
Allowing Video Display on the Web . . . . . . . . . . . . . . . . . . . . . . . . . . . . 35
Logging In and Out . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using a Polycom SoundStation
®
IP 7000 Conference Phone
with a Polycom HDX System . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 36
Using Polycom Conferencing for Microsoft Outlook . . . . . . . . . . . . . . . . . . 38
Using Microsoft Office Communications Server 2007 R2 or
Microsoft Lync Server 2010 Features with Video Calls . . . . . . . . . . . . . . . . 39
Managing Contacts Using Office Communicator or Microsoft Lync . 39
Viewing Microsoft Office Communications Server or
Microsoft Lync Server 2010 Presence States . . . . . . . . . . . . . . . . . . . . . . 40
Multipoint Calls Using Centralized Conferencing Control
Protocol (CCCP) . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 40
Muting in a CCCP Call . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 41
Holding and Resuming CCCP Calls . . . . . . . . . . . . . . . . . . . . . . . . . 41
Using Avaya Network Features with Video Calls . . . . . . . . . . . . . . . . . . . . 42
Customizing Your Workspace . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 43
Allowing the Far Site to Control Your Camera . . . . . . . . . . . . . . . . . . . 43
Displaying the Far Site’s Name When the Call Connects . . . . . . . . . . . 44
Hearing Audio Confirmation When You Dial . . . . . . . . . . . . . . . . . . . . 44
Adjusting for Room Lighting . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 44
Polycom Solution Support . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . . 45